New York Sports Club

Definitely the worst gym ever. The manager lady signing people up is nasty. Do not believe her. I've been going to gyms for over 40 years and this place is the worst run ever. Unless you are paying their trainers, the management, trainers and staff will treat you like second rate citizens. They have no gym rules posted and the trainers can claim work out machines when there is only one like it, for as long as they like, whether they are training a client or working out themselves, sometimes taking up two machines at a time. If you ask them how long they are going to be, they take offense and management will back them up and throw you out claiming you are being disrespectful. When you call the corporate office, they simply say they can't override the managers decision, so there is no oversight. The locker rooms are not safe and have break-ins all the time and have locker doors falling off their hinges. Paint is falling from the ceilings and machines don't work half the time. You can have a much better experience at either Blink or Planet Fitness for $10.00 bucks a month for a much better gym experience.

Nice gym, but worst gym etiquette I have ever seen. No one puts anything away. There are miss stacked weights everywhere. No one asks if you're using equipment, they just take weights you're using, or take over your machine while you're re filling your water. Rudest customers ever. I guess people on the Upper West must be that entitled.

Don't believe a word they say when you sign up. Do not deal with Jamie. She is the worst. She will fake being nice and then forget it. It's nasty all the way. Do not join this gym if you ever plan on canceling. The UWS location told me repeatedly that the only way to cancel was in person with a manager, so I made 3 attempts to visit them in person to cancel before moving, and on all 3 occasions the front desk told me there was no manager on duty.Seriously, before you join make sure you look this place up on consumer affairs. They have a 1/5 star rating with 79 reviews. This company is unbelievably fraudulent and I had no idea based on the yelp reviews I read. They don't paint the whole picture at all. If you join this gym you will definitely end up regretting it.Eventually I had to move away and tried repeatedly to call the location to cancel but each time I was told that the manager had just stepped out. I literally called 14 times over a month and a half time frame, at various times of the day on different days. I got this response every single time.I even called the corporate member services and was told that they would cancel my account for me (which is in direct contradiction to what everyone at the UWS location said was possible), however even THEY didn't cancel the membership after they said they would and I continued to get charged each month.

This club is rundown and cleanup is spotty. Just yesterday i had a sneezing attack once I landed on an elliptical machine.When i looked under and inside the machine, it was covered with a thick blanket of dust! Clearly no one has maintained the equipment or cleaned under it for a long time. It was really gross.Also, the wet disinfectant wipes are often unavailable (on the second floor) and management thinks hat substituting a communal towel to wipe down the equipment is a fine solution. I can’t think of a better way to spread germs than to have 40 to 60 people a day use the same towel to clean equipment!!

I enjoy this gym however it’s not clean. Trash on the floor, hair in the sauna, a sink in the woman’s locker has been out of order for like six months. It’s disappointing.Do better NYSC :)Front desk person told me HQ got ride of in house cleaning staff and are now out sourcing the cleaning crew. Not a good look.

Friendly staff, good cleaning protocols, spacious layout. I'm pleased with how this gym has come back after the COVID shutdown. I train with a personal trainer twice a week in this club, and I don't spend much other time here, but I've been pleased with my experience.

The ONLY reason I would give this Club location less than perfect score is because it doesn't get HGTV--but its manager even responded to that issue!Incredibly well maintained. There is pride from Management at this Club, which there is not at any other NYSC Club I have ever been to. It isn't that air conditioning doesn't go out, etc.--it is that Management rushes to fix it. They actually care about their members. It is a pleasure to work out here. I would work out here every day if it were not for the HGTV issue.

NYSC in general is not perfect (just look at the out of order signs on the equipment), but this is a great location with friendly, welcoming staff and a great setup! It reminds me why I still prefer NYSC to Equinox.

Worse manager that can ever happen in this country'left members without cooling at 100 degrees 'and when somebody got there to fix i. Emergency '..started ruling 30 days to be paid .didn't pay even the materials

The staff including front desk personnel, trainers, and maintenance are exceptionally friend. A friendly disposition and smile go a long way.