Planet Fitness in Newport News, VA, offers a compelling mix of affordability and accessibility, boasting a 24/7 operation schedule that caters to virtually any lifestyle. The gym features a wide variety of user-friendly equipment suitable for beginners and seasoned fitness enthusiasts alike. The environment receives high praise for its overall friendliness and cleanliness, making it a comfortable place to work out. Additionally, the staff is generally seen as attentive and courteous, which enhances the overall experience.
However, the gym does face some criticism, particularly regarding the maintenance of its equipment and the accuracy of its crowd meter feature. Some users find that the location is often overcrowded, especially during peak hours, which leads to longer wait times for popular machines. The frequent malfunctioning of equipment also frustrates members, although the affordable membership fees somewhat mitigate these drawbacks.
Pros:
- Affordable membership fees
- Open 24/7
- Friendly and helpful staff
- Clean facilities
- Wide range of equipment
- User-friendly setup
- Comfortable, non-judgmental atmosphere
- Convenient location
- Personal training available
- Flexible access with the PF Black Card membership
Cons:
- Overcrowded during peak hours
- Frequent equipment malfunctions
- Issues with maintenance and restocking supplies
Location / Contact
- Address: 301B Oyster Point Rd, Newport News, VA 23602, United States
- Phone:+1 757-330-5371
- Website:planetfitness.com
Rating Stats
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.4-star.
This business has 110 reviews.
The address is: 301B Oyster Point Rd, Newport News, VA 23602, United States .
The contact number is +1 757-330-5371
This service is listed under Gym .
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lovely me
2 years ago
Really nice place to do workouts and get out. The staff is super friendly. Pf have alot of various equipment to give my body a full workout.
Debbie Auman
2 years ago
Love working out at any planet fitness. I have been to many throughout my travels. I think for black card amenities the equipment should be maintained better. No two massage chairs are alike. One of two always has something not working. Hydro beds one usuall down.Gym equipment out of order because the vynal has ripped or grips are loose. Many small things equipment us down for long periods of time. Maintance always needed.
Dinauste “Dino” DPainter
2 years ago
My muscles get worn-out as a painter on his feet all day.So working for 1st Class Painters LLC is how I ended up appreciating planet fitness. Although it is hard to concentrate like i do at work because no one is there. Because at planet fitness there are so many women it probably is better for you to stay home if you do not have the discipline.They are number one for having everything you need to stay alive and in shape with healthcas the agenda on a daily basis.They even have a smoothie shop right next door at every location i have seen .
SHADONNA JOHNSON
2 years ago
Always someone is walking around cleaning and stocking up supplies. The staff always greet me with smiles coming and tell me have a good day when leaving. Everyone is very nice including the guest.
O D
2 years ago
Been coming here for about 7 years. No one ever speaks when you enter. The staff is wishy washy depending on who is there. I can only speak for the morning and afternoon crew. When you leave they look at you like you have five heads. The gym is ok but the staff is ehhhh.
Hannah Corkins
2 years ago
Frist time coming here and starting my work out experience , I was super stressed and nervous the front staff calmed me because of their understanding and professional, the app was acting werid , I think they need to expand to give more space inside its a lil crowded but clean . The only judgement thing I would allow here is if people cleaned their stuff , lol when I went people did .
James Johnson
2 years ago
The place almost always has a machine broken. I’ve tried coming at different times and I go off the crowd meter. Which is wrong every time. It’s packed when it says it has a very low meter. I don’t think anyway is scanning in at all and with that being said how many actually have a membership? It’s hard to get a routine done when it’s so packed and you are literally waiting in a line for a machine. I’m genuinely disappointed.
Rosie Rich
2 years ago
So the paper towels are often empty in the evening and especially Fri through Sat... I dont mean one paper towel holder being empty....like 4 in a row. Concerning since we are all to be working towards clearing out COVID and sanitizing everything....it discourages people from wiping down machines when supplies are missing. Be mindful to keep stations stocked.
MapleNutGoodie
2 years ago
The filthiest gym I have ever visited since being a member of PF. Dirty bathrooms, no towels to wipe equipment, broken equipment. Employees need to be replaced. If I wanted someone to grunt their response to me I'd be better off conversing with my dog. They're more worried about their mobile phones & staying behind the front desk. Not a single employee cleaning the equipment like at other PF's I've visited.
Squirrel
2 years ago
Gym has gotten over crowded. A lot of high school kids coming in hogging all the equipment. Was at weight bench three high school kids were vaping. Said something to front desk they did nothing about it. It’s great to give kids some were to work out for free but it’s your responsibility to watch them as a gym. Your paying members are getting the short end when they trash the gym and violate the rules.