Johnson Fitness & Wellness Store provides a comprehensive range of exercise equipment, located at 106 Needham St, Newton, MA. The store stands out for its knowledgeable staff, who help customers feel confident in their purchases. Eric Cole, Al Zuniga, and other staff members frequently receive praise for exceptional service and product knowledge, making the shopping experience pleasant and straightforward.
While most reviews highlight the store's excellent customer service and smooth process, there are a few instances of delayed deliveries and communication issues. Despite this, the overall impression remains positive with customers recommending the store for its quality equipment and attentive service.
Pros:
- Knowledgeable staff
- Excellent customer service
- Wide range of equipment
- Courteous and helpful employees
- Clean and well-organized store
- Efficient delivery and setup
- Competitive pricing
- No sales pressure
- Personalized advice and recommendations
Cons:
- Occasional delivery delays
- Inconsistent communication
- Difficulty reaching specific store locations by phone
Description
Commercial fitness equipment retailer supplying brand-name exercise & weight machines for gyms.
Location / Contact
- Address: 106 Needham St, Newton, MA 02464, United States
- Phone:+1 617-362-8580
- Email:optional@example.com
- Website:johnsonfitness.com
Rating Stats
Reviews (60)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.4-star.
This business has 60 reviews.
The address is: 106 Needham St, Newton, MA 02464, United States .
The contact number is +1 617-362-8580
This service is listed under Exercise Equipment Store .
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Lillian Le
1 year ago
Clean and very nice store with many choices. We went to try on a treadmill. Al was very nice and knowledgeable. We definitely recommend it to our friends.
Connie Moore
1 year ago
Good selection. Great service. Very knowledgeable.
MortalGamer 2007
1 year ago
Part 1 of the transaction was great, the salesman (Al) was very knowledgeable, no pushy at all, he guided us without pushing to make a decision. We bought a treadmill and some dumbbells, the treadmill was delivered but the dumbbells did not arrive, at that time, we were transferred to Mr Eric Cole (store manager) the schedule the delivery of the dumbbells, this was dec 23 2022, long story short, after many calls and emails, dumbbells finally half arrived 4 months later, but 1 dumbbell of a pair was missing, the second dumbbell was never delivered and when I asked for my money back, the manager wanted us to send our credit card number, or to bring dumbbell back to the store, again, what????
Tomasa Heiskell
1 year ago
The person was professional and answer all my questions and I bought all equipments what I looking for 👍 …
Samuel Thompson
1 year ago
Eric Cole was very helpful. I am getting older and accruing injuries, and a trainer advised me to take up exercises that would be easier on my body. I don't know anything about exercise bikes. Eric answer all my questions and I feel good about my purchase.
Jamie T.
1 year ago
Hi, Jamie. We are delighted that you had a great experience with us. Thank you for taking the time to rate us!
Arthur Klipfel
1 year ago
Not sure what experience you are looking for. As to working out on a stationary - answer more than 20 years.Art
P C
1 year ago
Al at the Newton, MA location provided great service, in depth advice and technical knowledge! Highly recommend seeing Al for your treadmill.
Isadora Chiribi
1 year ago
We had an amazing experience with Alvaro. He was knowledgeable about all of the equipment. There was absolutely no sales pressure, only straightforward information. He made the process less daunting as there is so much to choose from. He didn’t sway us into purchasing any which one, by providing us with exactly what we needed to know, the decision became easy.
Mark Urman
1 year ago
Great experience!