Planet Fitness in Watertown, MA, offers a convenient, budget-friendly gym experience. As part of a nationwide chain, this location stands out for its friendly staff and cleanliness. Most equipment is well-maintained, and recent upgrades have added to the gym's appeal. However, there have been multiple complaints about the unsanitary condition of the locker rooms and maintenance issues that remain unresolved.
Despite these concerns, Planet Fitness continues to draw in customers due to its affordable pricing and friendly environment. It's important to note crowded conditions during peak hours and the cumbersome process required to cancel memberships. Overall, it’s a solid choice for those seeking an accessible and economical fitness option.
Pros:
- Friendly staff
- Clean and well-maintained equipment
- Affordable pricing
- Convenient location
- Recent equipment upgrades
- Friendly and helpful trainers
- Good range of cardio machines
- Calm and non-intimidating environment
- Accessible hours
- Plenty of machines available
Cons:
- Locker rooms reported as unsanitary
- Broken equipment not promptly fixed
- Cumbersome membership cancellation process
Location / Contact
- Address: 191 Watertown St, Watertown, MA 02472, United States
- Phone:+1 617-467-4890
- Website:planetfitness.com
Rating Stats
Reviews (110)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.1-star.
This business has 110 reviews.
The address is: 191 Watertown St, Watertown, MA 02472, United States .
The contact number is +1 617-467-4890
This service is listed under Gym .
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Ronaldo Rua
1 year ago
Very nice
Mowow
1 year ago
CLEAN THE DOWNSTAIRS AND LOCKER ROOMS THEY SMELL LIKE DEATH
Simon
1 year ago
Nice facility, kept clean and organized. Gets pretty busy after work hours, often need to wait 5-10 minutes for a bench, but only a few minutes or less for machines
Bradford Hart
1 year ago
Fox news on the TVs, deducting one star for the propaganda Network that almost took down democracy casually on display in my community
Saravana Sivaraman
1 year ago
I go to this gym almost every day. It is clean, friendly, non-intimidating environment. Not very crowded and with good balance of weight training machines and cardio (though not very big on free weights). Friendly staff and convenient location!
Anthony Mattei
1 year ago
Even though I've used the tanning beds at multiple locations, for over two years as a black card member- this location will only let you use the tanning beds for 2min if you haven't used the black card spa before w them. Also there is no cell service inside and there is poor ventilation in the downstairs portion- the locker room was very damp and steamy.
Rabin Magar
1 year ago
my hometown gym 👌👌👌👌Perfect 👍 …
saurav uprety
1 year ago
Well equipped and friendly staffs
Greg Haas
1 year ago
One of the best locations I've seen in a large area around Boston.
Eyal Heber
1 year ago
Beware future gym members, I moved state, and when trying to cancel it, they say the only way is in person or send mail.Yes, in 2023, the only way to cancel a membership for me is to send an actual letter mail, not an email.This is obvious predatory behavior, so you can't cancel the membership and keep paying for nothing.This is the Herpes of gyms. It was a one night stand planet fitness, leave me alone.I'll just file bad reviews and complaints in every place I can find and cause them a bigger nuance than the $20Next on the list:YelpBBBState representativesYou know how to reach me planet fitness.