Planet Fitness in Watertown, MA, offers a convenient, budget-friendly gym experience. As part of a nationwide chain, this location stands out for its friendly staff and cleanliness. Most equipment is well-maintained, and recent upgrades have added to the gym's appeal. However, there have been multiple complaints about the unsanitary condition of the locker rooms and maintenance issues that remain unresolved.
Despite these concerns, Planet Fitness continues to draw in customers due to its affordable pricing and friendly environment. It's important to note crowded conditions during peak hours and the cumbersome process required to cancel memberships. Overall, it’s a solid choice for those seeking an accessible and economical fitness option.
Pros:
- Friendly staff
- Clean and well-maintained equipment
- Affordable pricing
- Convenient location
- Recent equipment upgrades
- Friendly and helpful trainers
- Good range of cardio machines
- Calm and non-intimidating environment
- Accessible hours
- Plenty of machines available
Cons:
- Locker rooms reported as unsanitary
- Broken equipment not promptly fixed
- Cumbersome membership cancellation process
Location / Contact
- Address: 191 Watertown St, Watertown, MA 02472, United States
- Phone:+1 617-467-4890
- Website:planetfitness.com
Rating Stats
Reviews (110)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.1-star.
This business has 110 reviews.
The address is: 191 Watertown St, Watertown, MA 02472, United States .
The contact number is +1 617-467-4890
This service is listed under Gym .
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Mich
2 years ago
Gets the job done, I would not suggest putting any valuable belongings in the lockers, even if you had a lock on it, someone will break in. I’v had my locker literally broken in half one day, ever since I stopped using the lockers.I would avoid using the gym during rush hours which are usually between 5Pm to 8Pm Monday - Thursday gym will be super crowded, but ain’t every gym the same? Friday-Sunday is pretty chill.For the price you can’t really beat it, just gets the job done, Staff are always cleaning up & people usually wipe down the machines after use.
Grace Gong
2 years ago
The staff was so friendly, it was clean, and there were always machines available to use. I chose this location over the Waltham one and I’m so glad I did, since this one had better reviews.
Arthur Payne
3 years ago
Getting in shape 💪 for this year planet fitness is the place 💪 for you!! …
lpsmlplover875 Almeida
3 years ago
Front desk people are nice and James is just wonderful person helpful 😀polite🙂 friendly 😂respectful 🤗 my husband Alceu is happy with the way he treats him, very good employee .👍🏆😷💞😷 …
Willian Hernandez
3 years ago
I enjoy it the gym every time that i work out and i like the cleanliness and care off planet fitness staff
wendy chin
3 years ago
Best times to come is morning before 830am or after 730pm to avoid crowds. DL the app so you can check the crowd meter to get an idea before going
Digvijay Salecha
3 years ago
The staff and management are very helpful. If you're looking for budget workout place. Only a few would beat this place if any!
Joseph Nowd
3 years ago
The Mashpee location is just great all around. Clean and tidy equipment and locker rooms. Friendly and helpful staff. My favorite gym. Period.
smooth457
3 years ago
Lots of machines but you have to wait a long time for certain machines. It can be Like a half hour to an hour wait for barbell machines. If you don't need to use a barbell this gym could work for you.there is no waiting for cardio machines they have tons.
Michael P. Frawley
3 years ago
This planet fitness is one of the finest. It is clean & well managed. I’ve been a member for a couple years now & have been quite satisfied. I highly recommend this Planet Fitness!