The Edge Fitness Clubs in Norwalk, CT, offers a comprehensive gym experience with modern equipment, varied fitness classes, and a friendly atmosphere. Members appreciate the helpful staff, particularly trainers who go above and beyond to assist clients in reaching their fitness goals. Despite some high praise, complaints about poor maintenance of equipment and restrictive cancellation policies are frequent.
Situated in the Strawberry Hill Shopping Center, the gym is lauded for its cleanliness and welcoming environment. While it has a lot of satisfied long-term members, potential clients should be aware of the gym’s strict membership terms and mixed reviews on customer service.
Pros:
- Friendly and knowledgeable staff
- Clean facilities
- Wide range of fitness classes
- Modern equipment
- Affordable membership rates
- Great trainers, especially Greg and Christina
- Convenient location with ample parking
- Positive atmosphere
- Flexible workout environment
- Professional customer service by select staff members
Cons:
- Complicated and restrictive cancellation policy
- Maintenance issues with gym equipment
- Inconsistent customer service
Location / Contact
- Address: 542 Westport Ave, Norwalk, CT 06851, United States
- Phone:+1 203-849-0166
- Website:theedgefitnessclubs.com
Rating Stats
Reviews (70)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 3.9-star.
This business has 70 reviews.
The address is: 542 Westport Ave, Norwalk, CT 06851, United States .
The contact number is +1 203-849-0166
This service is listed under Gym .
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J Tric
11 months ago
I've been a member for over 20 years and overall love the club. People have been requesting more Total Body Conditioning, Pilates and Yoga Classes on the schedule. Also, the last class in Friday is at 9:30am Zumba and nothing on schedule until 5:30pm which is another Zumba. Would be beneficial for all to add more classes especially at lunch time so members who work can get their work out in.
Lori Monte-Hubbard
11 months ago
My partner and I have been a member of this gym for the last 5 years. Unfortunately we are disappointed in how run down it has become . Machines constantly break down and there is a constant order that smells like a locker room . I realize it’s a gym but it certainly needs much more attention with cleaning . Recently it’s been super crowded with high school & college kids leaving heavy weights all around to the point of it becoming dangerous.We are hoping that management takes this seriously and takes action before loosing not only us but other clients as well.
Chloe Cleri
1 year ago
Charlie is goated. Best FC out there
Jesse Dadio
1 year ago
Excellent staff - great pricing for all the amenities that are offered!
Sebastian Fiffer
1 year ago
Awesome gear and great staff, helpful and diligent my man Charlie hooked me up with a discount just to say this here. Pull up!
Zaith Guzman
1 year ago
Shouts out john he's the reales always brings positive energy and my guy always keeps it real💯 …
Brian Melanson
1 year ago
First day back in a while and it was fantastic. Liam was great!
Caroline Fabrizio
1 year ago
Great staff always welcoming and helpful. Dom makes the best shakes!
Isabella Silver
1 year ago
love this gym! the staff are so friendly and helpful, especially Jesse he goes above and beyond.
Skylar LaRusso
1 year ago
Will is amazing! Always has a welcoming and positive attitude, making the Edge a good environment.