Jennifer Brand Spa in O'Fallon, MO offers a top-tier massage experience. Located at 2717 State Hwy K, their professional team provides personalized treatments for various needs. Clients rave about the friendly staff, especially front desk service and skilled therapists like Shawn and Rebecca. The atmosphere is clean, welcoming, and relaxing, ensuring each visit leaves you rejuvenated.
However, not all experiences have been flawless. Some clients noted inconsistencies in service, especially during couples massages. While the majority of feedback is positive, it's essential to voice specific needs clearly to avoid any disappointments.
Pros:
- Exceptional customer service.
- Highly skilled therapists.
- Clean and calming environment.
- Personalized treatment plans.
- Free enhancements like CBD and hot stones.
- No extra charges for add-ons.
- Convenient booking and appointment reminders.
- Friendly and professional staff.
- Effective pain relief and relaxation.
- Attention to specific client needs.
Cons:
- Inconsistent service in couples massages.
- Occasional lack of focus on requested areas.
- Higher pricing for firm pressure massages.
Location / Contact
- Address: 2717 State Hwy K, O'Fallon, MO 63368, United States
- Phone:+1 636-428-3305
- Email:[email protected]
- Website:jenniferbrand.com
Rating Stats
Reviews (110)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.8-star.
This business has 110 reviews.
The address is: 2717 State Hwy K, O'Fallon, MO 63368, United States .
The contact number is +1 636-428-3305
This service is listed under Massage Therapist .
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Josh King
4 years ago
Absolutely fantastic service, very welcoming, made me feel very comfortable. Massage was by far the best I’ve had yet. Thank you!! Will be returning!!
Cindy maddex
4 years ago
All those 5 star ratings speak for themselves! I had the best message ever. And the add ons were at no extra cost. Shawn, I will be a return customer.
Anna Marie Anderson
4 years ago
Wonderful new business here in O’Fallon Missouri had an appointment for a massage and what a terrific experience they offer a variety of services at a great price. I recommend everyone come and get a massage A+
Kass L
4 years ago
Most experienced massage therapist I have ever experienced! Amazing how he finds all your spots to be treated. Best ever! Will be back soon.
Sarah Gorham
4 years ago
I’ve gotten massages before from other companies and I never got the full time or addons that I paid for. At Jennifer Brand, I get everything I’m promised! You don’t have to pay an arm and a leg to get treated like royalty here.
Sky DeClue
4 years ago
Some of the best service I’ve received anywhere! You can’t beat being treated like family, and knowing that they take pride in what they’re doing. The inside is beautiful and polished, a big bonus. I’ll be recommending this place to my friends and family without a doubt.
Lexie Malam
4 years ago
We recently got a couples massage at JB and our experience was great. Jessica and Lisa were very attentive and we left feeling amazing! Would highly recommend!!
Kamala Rampertaap
4 years ago
I have really bad back pain that’s chronic...and today I made an appointment on a whim... and violet my massage therapist is amazing ❤️ I went to this spa and I had the best experience ever she helped me made me feel comfortable a little bit better and with time I’m I know I will get better... thank you violet for the most amazing massage ❤️ And thank you Jessica for the best customer service ❤️ And thank you to the employees who were super sweet I can’t wait to come back in two weeks❤️
Zach S
4 years ago
Had a fantastic experience here. Taylor has magical hands and the hot stone massage was incredibly relaxing. Couldn’t recommend this place more! They even let you get all the add ons for free! If you wanna feel like royalty this is the place to go!
Michelle Brooke
4 years ago
I received an email from this company Jennifer Brand yesterday. I did not give permission for this company to have my email or to send me ads. I’m a client with another local massage studio and know that, Shawn White the owner of Jennifer Brand, used to be employed with them just a few months ago. If he stole my contact information for gain in his own new business that is just shady and he should be ashamed of himself!!!!!!!!! I rarely give out my email and I don’t see how else this company would have gotten it. 😡