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Jennifer Brand Spa in O'Fallon, MO offers a top-tier massage experience. Located at 2717 State Hwy K, their professional team provides personalized treatments for various needs. Clients rave about the friendly staff, especially front desk service and skilled therapists like Shawn and Rebecca. The atmosphere is clean, welcoming, and relaxing, ensuring each visit leaves you rejuvenated.

However, not all experiences have been flawless. Some clients noted inconsistencies in service, especially during couples massages. While the majority of feedback is positive, it's essential to voice specific needs clearly to avoid any disappointments.

Pros:

  • Exceptional customer service.
  • Highly skilled therapists.
  • Clean and calming environment.
  • Personalized treatment plans.
  • Free enhancements like CBD and hot stones.
  • No extra charges for add-ons.
  • Convenient booking and appointment reminders.
  • Friendly and professional staff.
  • Effective pain relief and relaxation.
  • Attention to specific client needs.

Cons:

  • Inconsistent service in couples massages.
  • Occasional lack of focus on requested areas.
  • Higher pricing for firm pressure massages.

Location / Contact

Rating Stats

4.8

out of 5.0

105 reviews
5.0
1 reviews
4.0
1 reviews
3.0
2 reviews
2.0
1 reviews
1.0

Reviews (110)

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This location is very clean and simple, I appreciate the atmosphere and friendliness of the massage therapists.

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As with the previous review from Brandon, I have to second that this place means business. They keep the 'therapy' in massage therapy.Massage therapy has always helped me cope with a number of nerve-related pathology, sports injuries, and trauma recovery, and has been an essential piece of my preventative health & wellness (medicine). Sadly the quality and availability of legitimate *therapeutic* therapists has fallen by the wayside in an otherwise wonderful profession. But I can honestly say Jennifer Brand and their incredible team has breathed new life into me as they absolutely live up to - and earn - every positive review you can find online. And I reviewed just about all of them.My wife and I had a couples massage recently with Gregory and Carla and walked away with our minds blown, bodies recovered, and a whole new perspective on the profession itself. I've never been talked to the way their staff treated us and I say that with the biggest grin on my face. Before the massage started they asked our needs and preferences to ensure the most appropriate therapist was paired up with us, able to customize to our individual needs. That was followed by an in-depth consultation about my past health issues and injuries, to which Gregory had a profound understanding of injury recovery and even introduced me to the concept of neuromuscular massage techniques that did a considerable job for my nerve pain and thoracic pain. I've never had relief that immediate, let alone lasting for days after the massage. Carla had my wife in such a state I almost had to be her crutch walking her back up the hallway - she was out like a light, relaxed beyond measure. She later commented that she didn't even know she had some of the sore spots she did and had no idea how Carla was able to dial in so easily, precisely, but without over-working her with excessive pressure & friction like some therapist often do. The whole experience was beyond words, yet here I keep tying.These people clearly eat, breathe, live, and survive on their passion for massage. I see no point in going anywhere else, ever again. Their standards for themselves and their practice is beyond exception or description, other than me feeling compelled to sit and write a proper review. I believe all the other 5-star reviews you'll find online share the same sentiment expressed here.I asked permission to snap some pictures of their incredible product display and room quality to share for others to see. If you're like me and looking for someone knowledgeable, compassionate, and down to Earth? I couldn't ask for more. And speaking of, they carry the highest quality CBD & Delta-8 products available and were very knowledgeable to explain to application and personal experience with the various products. The Delta-8 salve continues to ease my nerve pain - much thanks to Shawn for sharing his experience with peripheral neuropathy and how much it helped bring him back to normality as I am finally appreciating what normal is supposed to feel like.This spa is a whole new world of massage therapy and I am thrilled to have found a new home of professionals that genuinely cared about our needs, but didn't try to meet a standard, they seemed determined to destroy our expectations. Well, mission accomplished. We look forward to enjoying our new membership!

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I was pleasantly surprised by the amount of services they offer, including yoga which is amazing!! Such a serene and relaxing environment

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Great massage! And I actually got the full time that I paid for. No charge for extra add on's is definitely a bonus!

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Nice spot, real professional ish, I dig it, would def go back...they really take care of you up there and have some great products as well that they’ll recommend specifically for what your lookin for !

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I had a two hour deep tissue massage that left me totally relaxed and calm and Shawn gets 5 stars on that one, I will be back next month .

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Amazing!!!!! 10/10 would recommend! Shawn was great. Haven’t been that relaxed in forever , will definitely go back.

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Very clean establishment. Parking was a pain, but I have no complaints about the service at all whatsoever. Massage was great! Would recommend.

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Seriously one of the most relaxing experiences of my life. I will be recommending to friends. They give me a free massage for every 3 people I send in.

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Shawn White is the best! He always takes care of my needs and helps to alleviate any pain I’m having. I highly recommend him!

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Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 4.8-star.

This business has 110 reviews.

The address is: 2717 State Hwy K, O'Fallon, MO 63368, United States .

The contact number is +1 636-428-3305

This service is listed under Massage Therapist .

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