Jennifer Brand Spa in O'Fallon, MO offers a top-tier massage experience. Located at 2717 State Hwy K, their professional team provides personalized treatments for various needs. Clients rave about the friendly staff, especially front desk service and skilled therapists like Shawn and Rebecca. The atmosphere is clean, welcoming, and relaxing, ensuring each visit leaves you rejuvenated.
However, not all experiences have been flawless. Some clients noted inconsistencies in service, especially during couples massages. While the majority of feedback is positive, it's essential to voice specific needs clearly to avoid any disappointments.
Pros:
- Exceptional customer service.
- Highly skilled therapists.
- Clean and calming environment.
- Personalized treatment plans.
- Free enhancements like CBD and hot stones.
- No extra charges for add-ons.
- Convenient booking and appointment reminders.
- Friendly and professional staff.
- Effective pain relief and relaxation.
- Attention to specific client needs.
Cons:
- Inconsistent service in couples massages.
- Occasional lack of focus on requested areas.
- Higher pricing for firm pressure massages.
Location / Contact
- Address: 2717 State Hwy K, O'Fallon, MO 63368, United States
- Phone:+1 636-428-3305
- Email:[email protected]
- Website:jenniferbrand.com
Rating Stats
Reviews (110)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.8-star.
This business has 110 reviews.
The address is: 2717 State Hwy K, O'Fallon, MO 63368, United States .
The contact number is +1 636-428-3305
This service is listed under Massage Therapist .
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Joseph Fleri
2 years ago
Highly recommend. Professional team that demonstrate caring and acute attention to detail.The first time I visited Jennifer Brand I was in pain that caused me to be unable to complete simple tasks, my next stop would have been a doctor's office. After my first visit the a doctor visit was off the table, by the third we had completely eliminated my source of pain. Shout out to Shawn White, he is an absolute master of his craft.
kristi boston
2 years ago
It was not great. We had a couples massage. They were very nice and the atmosphere was clean and calming. The massages were just ok though. They spent most of the time on our arms and legs and very little time on our backs. They didn't even do our lower backs, at all, even though my husband said that's where he wanted most of the focus. I am really disappointed. Based off of reviews I thought this place would be great but we left feeling like we spent $200 for our arms and legs to be massaged which is definitely not what we went on there for.
Willie Woods
2 years ago
Amazing facial and massage every time for the last year…. Brittany is special ❤️
Sarah Gregory
2 years ago
Best massage I have ever had! Extremely professional and took time with my husband and I after to give us tips on stretches and at home massages. Will be going back again!
Judy Quick
2 years ago
Aeon was very welcoming and assisted inGetting me signed in properly. Brittany was great at listening to needs, giving the perfect measure of pressure in my Swedish massage and focused as well on areas discussed. Job well done 😊 …
Meagan Buchanan
2 years ago
Amazing services!Staff is super friendly and professional, offering services that fit my unique needs. The space was very clean and comfortable, allowing me to relax very easy! I recommend the facial massage, their products and care had me feeling very cared for and glowing. Thank you so much again!
Kim Possible
2 years ago
Connor is one of the best therapists I’ve had and I have tried a lot. If you want great therapeutic treatment, he is amazing!
David Halbert
2 years ago
We had a couples massage for our anniversary. First time for either of us. It was magical. I highly recommend it. Thanks for the experience.
Colleen Barclay
2 years ago
Great atmosphere!!! The massage was good, but he didn't do any of the add-ons that I has asked for. I love that their bathroom is stocked with all of the things you could possibly need.
Mary Ponder
2 years ago
Went on 1/14/23Myself and my daughter and grand daughter. We all said it was one of the best massages. Nice people .