Jennifer Brand Spa in O'Fallon, MO offers a top-tier massage experience. Located at 2717 State Hwy K, their professional team provides personalized treatments for various needs. Clients rave about the friendly staff, especially front desk service and skilled therapists like Shawn and Rebecca. The atmosphere is clean, welcoming, and relaxing, ensuring each visit leaves you rejuvenated.
However, not all experiences have been flawless. Some clients noted inconsistencies in service, especially during couples massages. While the majority of feedback is positive, it's essential to voice specific needs clearly to avoid any disappointments.
Pros:
- Exceptional customer service.
- Highly skilled therapists.
- Clean and calming environment.
- Personalized treatment plans.
- Free enhancements like CBD and hot stones.
- No extra charges for add-ons.
- Convenient booking and appointment reminders.
- Friendly and professional staff.
- Effective pain relief and relaxation.
- Attention to specific client needs.
Cons:
- Inconsistent service in couples massages.
- Occasional lack of focus on requested areas.
- Higher pricing for firm pressure massages.
Location / Contact
- Address: 2717 State Hwy K, O'Fallon, MO 63368, United States
- Phone:+1 636-428-3305
- Email:[email protected]
- Website:jenniferbrand.com
Rating Stats
Reviews (110)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.8-star.
This business has 110 reviews.
The address is: 2717 State Hwy K, O'Fallon, MO 63368, United States .
The contact number is +1 636-428-3305
This service is listed under Massage Therapist .
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David Cattani
2 years ago
I went in on the recommendation of a friend and I could not have had a better experience. Kara at the front desk provided superior customer service and even had a few recommendations on good skin care products.Shawn handled the massage and might be unparalleled in his field. Admittedly, it has been a number of years between massages for me, but I have never left a session feeling so invigorated. He was able to access quite a few muscle groups that time had nearly forgotten and I left Jennifer Brand Spa that day with a renewed spirit (and range of motion)!I highly recommend this company to anyone that is looking to put a charge in their step for the week!
Constitutional Patriots
2 years ago
Extremely professional as always. Great atmosphere and always great energy here
Chris Tiemann
2 years ago
This is my happy place. Wonderful employees and services.
Adrianne Funk
2 years ago
Great! The staff is lovely and my experience was so relaxing. Thank you!!
Mary Baker
2 years ago
I absolutely love coming here. Everyone is professional, listening to your needs, making sure you have the best experience.
Diana Hensley
2 years ago
Everyone very pleasant and massage therapist ask what you really would like to accomplish from visit. Let you be more personalized.
Kara O'Connor
2 years ago
Very relaxing massage! I got the prenatal massage and honestly have not felt better this entire pregnancy! Highly recommend checking this place out!!
Malorie Mueller
2 years ago
Hands down the best facial I have ever had. Rebecca was incredibly knowledgeable and she did an amazing job. I could have laid there forever. I will 100% be going back!
Jane Williams
2 years ago
I loved my massage with Connor. He listened to what I wanted, and the massage was exactly the style I need.The salon itself is professional, with convenient booking and appt reminders.
B Nicole
2 years ago
I was real hesitant to go to a different massage spa but with the reviews JB has I figured I’d give it a shot. Hands down the BEST massage I’ve ever received. I kept falling asleep. I was lucky enough to try the aromatherapy and hot stones MY GOODNESS!!! Becca was my licensed massage therapist and I cannot wait to go back and see her! She was the absolute best.