VASA Fitness in Clearfield, UT, aims to offer a comprehensive gym experience, catering to various fitness needs from weight lifting to group classes. Many members appreciate the friendly staff and cleanliness, with highlights being the spacious facility, diverse class schedules, and modern equipment. However, the gym has its downsides, including inconsistent customer service and issues with hidden fees, which have caused frustration among some members. Regular maintenance and transparent billing practices could significantly improve overall member satisfaction.
Pros:
- Friendly and helpful staff
- Clean facility
- Diverse range of classes
- Spacious with plenty of equipment
- Convenient amenities (sauna, pool, massage chairs)
- Kid care available
- Reasonable membership prices
- Positive and motivating environment
- Good parking availability
Cons:
- Hidden fees and billing issues
- Inconsistent customer service
- Equipment maintenance needed
Location / Contact
- Address: 2642 N 2000 W, Clearfield, UT 84015, United States
- Phone:+1 801-774-8272
- Website:vasafitness.com
Rating Stats
Reviews (120)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.3-star.
This business has 120 reviews.
The address is: 2642 N 2000 W, Clearfield, UT 84015, United States .
The contact number is +1 801-774-8272
This service is listed under Gym .
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Tiffany Heffernon
11 months ago
They don't allow guest under 16 years but they signed my son up who is 14 and charged his card like crazy. All because he went and worked out with his friend. I think its absolutely ridiculous that there was no parent/guardian signature required yet you guys can take a child's money. I don't recommend this gym unless you want hidden fees, extra charges, and no care for safety or young children.
Jodie Hipwell
11 months ago
Even though it looks super busy, it easy to find a machine. No one seems to judge anyone. I feel very comfortable while I'm there
Cort V
11 months ago
Nice, Clean and friendly staff! Plenty or equipment and classes galore…
Stacy Child
11 months ago
**update** 8/25 and still not a simple change to those water fountain filters. It tastes quite disgusting and is a simple process. It's good and the classes are great but take care of your customers with changing the filters on your water fountains! The water tastes musty/moldy! Fix those because it's been like that for like 6 months. Fix those, and you'll definitely get 5's!
Erik Anderson
11 months ago
Best people. Kevin was super informative during onboarding!!
ericka knight-guadalupe
11 months ago
I like the different varieties VASA has to offer. I'm glad we got a membership
Kosta
11 months ago
Great gym. Only problem I have is the water smells and so I try my best not to shower there.
Mike Nance
11 months ago
Wife was doing personal training. Because life happens, the trainer had to cancel a couple appointments and so did we. We agreed with him that we would make those sessions up. My wife ended up becoming pregnant towards the end of the contract and she told the trainer that she would not be able to renew the contract after it was over but still wanted to make up the sessions missed. The trainer said that was fine and we shouldn't have anymore charges after the original length of the contract was up. Fast forward and we have been charged for two more weeks after our contract was up and were told that we never canceled our renewal which were never told we would have to. This gym has now taken $320 over two weeks without authorization and so far has refused to do anything about it. Do yourself a favor and avoid doing business with them. We are still trying to get this resolved with the trainer and lead, but I feel like we've been scammed.
kim nohr
1 year ago
Great place for swimming. Also a great steam room, sauna and message tables.
Alexis Anaya
1 year ago
The gym is very clean and the staff at the front desk was welcoming and friendly!