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Genesis Health Clubs - 132nd & Center is a gym located in Omaha, NE, offering a variety of fitness amenities including indoor and outdoor pools, saunas, steam rooms, and a walking track. Many users appreciate the friendly and supportive staff, cleanliness, and engaging classes. Personal trainers receive high praise for their professionalism and motivation.

However, numerous reviews cite issues such as broken equipment, poorly maintained locker rooms, and inconsistent customer service. Membership and billing problems are also frequently mentioned, making this location a mixed bag for potential members.

Pros:

  • Friendly and supportive staff
  • Variety of fitness amenities
  • Clean facility
  • Engaging classes
  • Highly praised personal trainers
  • Welcoming atmosphere
  • Good selection of equipment
  • Convenient opening hours
  • Childcare services
  • Indoor and outdoor pools

Cons:

  • Poorly maintained locker rooms
  • Broken equipment and showers
  • Inconsistent customer service

Location / Contact

Rating Stats

4.1

out of 5.0

23 reviews
5.0
8 reviews
4.0
4 reviews
3.0
3 reviews
2.0
22 reviews
1.0

Reviews (60)

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SEE PAT'S REVIEW BELOW, MANY AGREE:Picture update: almost all of the showers are non functioning in one way or another. Either no handle to operate, they are unable to turn off, missing a shower head, etc. really state of the art! Check out the black mold and dust traps too!Another update: nine months since my initial post about showers not working and nothing has been done… but don’t worry you can pay extra money to be a platinum member to get access to gyms with working showers.

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Good gym. Great staff. The members are very friendly. The men's shower room really, really, really, really needs a remodel though.

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Picture update: almost all of the showers are non functioning in one way or another. Either no handle to operate, they are unable to turn off, missing a shower head, etc. really state of the art! Check out the black mold and dust traps too!Another update: nine months since my initial post about showers not working and nothing has been done… but don’t worry you can pay extra money to be a platinum member to get access to gyms with working showers.Update: Hey Genesis. How about when you say your going to fix the problems in your responses….you actually do it! Wow what a concept huh? Still only three working showers. The only thing the managers do is sit in the their offices at the front of the building and already have some excuse for why things are the way they are. Zero accountability.Genesis better get ready for a lawsuit. The boiling hot showers that don’t turn off and run 24/7 have burnt me multiple times. They clearly don’t value their customers safety or health. The shower area is disgusting, the steam room smells like feces and mildew, and the hot tub always has a rim of sludge around it. This place has definitely gone way way way down hill since Genesis acquired it. Hope the health inspector doesn’t see this post…

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The one on 132nd north of Center to me is not ADA Compliant. It has maybe three or four handicap parkings which are not convenient to the entrance of the building. The driveway is full of chuck holes where you park your car. It's like a one-way Street one way in and one way out and it's an impossibility to get across 132nd street. Two of the three times I use the pool it had been filled with ice cold water which made it impossible to do exercises. The ladies room a couple of the sinks are not in working order and the ladies have a hot tub but the stairs are inadequate both in and out of the hot tub. The restroom doors have broken locks. And the hot tub for everyone to use by the pool has been broke for 4 years. I have heard several complaints from other members who say they've been promised and promised and promised that they're going to remodel this Center. I was told that it would be this month I don't believe it. I don't know why there are no rules or regulations to oversee a place like this that is selling you something that they don't produce.

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One of the friendliest front line staff. It makes a huge difference. There’s 2 other Genesis in my head that are just rude and I won’t workout there. I’ll actually travel so I’m not intimidated/ignored by staff.

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Great atmosphere, staff, personal trainers, child care and guests!

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The equipment is new and smooth. Plenty of variety and great lighting!New LMT Kaye S. a great way to spend time. She is very knowledgeable about fixing aches, pains, and knots in muscles!

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I’ve been here before and the gym is great. I did a 30 day membership as I’m in and out of town but come back from work. I’ve done this at several different locations. The ‘general managers’ attitude was infuriating. First he said that the 30 day membership didn’t exist after I told him I did it 3 months at that exact club. Then he changed his story and said there is one for $105. Very shady and rude. He must be new because he was not here last time I came to this club. His entitled know it all attitude needs to change.

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I just had my first massage with Kaye Smalley, our new massage therapist. I am just thrilled that she has joined the Genesis staff at my club, and I will be using her very often. I am almost 65 and I’ve had a few massages in my lifetime :-). This young woman is truly exceptional.

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I love the people at this location. Every time I walk in the door I am greeted with an enthusiastic hello or good morning and the new puppy that has been hanging out there makes me more excited to go

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Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 4.1-star.

This business has 60 reviews.

The address is: 2275 S 132nd St, Omaha, NE 68144, United States .

The contact number is +1 402-691-8546

This service is listed under Gym .

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