24 Hour Fitness located at Pacific Plaza in Ontario, CA, has mixed reviews from its clientele. The gym offers a large facility with various equipment and an indoor pool. While some clients praised the friendly staff and cleanliness, others expressed dissatisfaction with maintenance and management issues. The gym is not open 24 hours, contrary to its branding, and many users noted a decline in service and cleanliness. Despite the issues, the gym has its loyal patrons who appreciate the spaciousness and amenities provided.

Pros:

  • Friendly and helpful staff
  • Spacious facility with plenty of equipment
  • Indoor swimming pool available
  • Clean locker rooms and showers
  • Good variety of weightlifting equipment
  • High ceilings and ample lighting
  • Convenient location in Pacific Plaza
  • Good layout and organization
  • Classes like Silver Sneakers for seniors
  • Positive gym atmosphere

Cons:

  • Not open 24 hours as advertised
  • Decline in cleanliness and maintenance
  • Some equipment in poor condition or broken

Location / Contact

Rating Stats

3.6

out of 5.0

39 reviews
5.0
10 reviews
4.0
13 reviews
3.0
16 reviews
2.0
43 reviews
1.0

Reviews (121)

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Good place

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First off I’d like to apologize for my previous comment about this gym I was billed by my bank and not them . The General Manager has helped me a lot and I’m grateful for what he did for me . the workers are awesome too much love to this gym .

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One of the best 24s out there and I been to a lot ! Only thing here is a lot of people aren't familiar with how the weightlifting platform works ...too often I see people not using the rubber plates on the platform to deadlift which completely destroys the rubber portion and indents it to the point where it dips now . Maybe add a sign for the rookies and the people that think runner plates are lighter . A pound of feathers 🪶 weighs the same as a pound of bricks 🧱 just saying

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This gym is ok but not great, they don’t have daycare. Not a lot of classes and the equipment is out of place . Don’t have enough equipment . a lot of the times. The bathrooms could be cleaner to be honest. They have ok customer service. They need more equipment and in better shape. They close so it’s not 24 hours really. It’s ok like I said for what you pay .

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Good venue to workout

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Chill environment, although the front desk lady looks so much like Sandra Bullock in her 20s

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great pepole, but poor management desicions. Not happy of the removal of the centrfugal clothes dryer. This causes excess water drippings that place pepole in danger of slipping

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I wouldn’t call this less crowded. It is well populated. But there is a quiet and dark area you can practice yoga alone. Overall this is a good place to be. Indoor pool is good too.

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Friendly staff, good facility over allOne frustration I felt is the cleaning towel dispenser and solution refill.Often, i find them empty. Sometimes both and sometime either paper towel or cleaning liquid out. So i end up walking around and picking it from wherever availableSuggestion:They can keep two of them at each location or add more locationsThe problem is refilling.... So they may look into some automatic dispensers with larger storage containers....Or have staff discussion or collect more customer ideas to address the issueOtherwise .... Good folks and nice facility

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Not enough equipment at this location. I felt like I was at Disneyland waiting to access the equipment.

No reviews yet

Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 3.6-star.

This business has 121 reviews.

The address is: 2580 S Archibald Ave, Ontario, CA 91761, United States .

The contact number is +1 909-218-3885

This service is listed under Gym .

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