24 Hour Fitness located at Pacific Plaza in Ontario, CA, has mixed reviews from its clientele. The gym offers a large facility with various equipment and an indoor pool. While some clients praised the friendly staff and cleanliness, others expressed dissatisfaction with maintenance and management issues. The gym is not open 24 hours, contrary to its branding, and many users noted a decline in service and cleanliness. Despite the issues, the gym has its loyal patrons who appreciate the spaciousness and amenities provided.

Pros:

  • Friendly and helpful staff
  • Spacious facility with plenty of equipment
  • Indoor swimming pool available
  • Clean locker rooms and showers
  • Good variety of weightlifting equipment
  • High ceilings and ample lighting
  • Convenient location in Pacific Plaza
  • Good layout and organization
  • Classes like Silver Sneakers for seniors
  • Positive gym atmosphere

Cons:

  • Not open 24 hours as advertised
  • Decline in cleanliness and maintenance
  • Some equipment in poor condition or broken

Location / Contact

Rating Stats

3.6

out of 5.0

39 reviews
5.0
10 reviews
4.0
13 reviews
3.0
16 reviews
2.0
43 reviews
1.0

Reviews (121)

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I've been looking for a gym to go to after I'm done with my undergraduate program. I found 24 Hour Fitness will best suit my needs. There are 4 different levels of clubs that they have, with only 1 Ultra Sport (highest level) in California and this Ontario location being a Super Sport location. I wasn't planning on having a Super Sport membership, but after going to this location on a guest pass, I had to insist myself on getting a membership here.The location is extremely clean, with a lot of equipment that is new and well maintained. There are a lot of free weights for members to use and a very nice pool that is much better than all of the other 24 Hour Fitness locations around the area. Their locker rooms are clean (at least the mens side). They have closed showers as opposed to the open showers found at the Sport 24 Hour Fitness locations.One nice thing is that they have towel service, so you don't have to bring a towel with you. I'm always a bit wary about using gym towels as if they do not wash them at a high enough temperature, bacteria can spread and infect members. However, I've found that they're towels always look clean and are free of any stains or debris.Even though its out of my way, I do enjoy going to this location.

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Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 3.6-star.

This business has 121 reviews.

The address is: 2580 S Archibald Ave, Ontario, CA 91761, United States .

The contact number is +1 909-218-3885

This service is listed under Gym .

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