24 Hour Fitness located at Pacific Plaza in Ontario, CA, has mixed reviews from its clientele. The gym offers a large facility with various equipment and an indoor pool. While some clients praised the friendly staff and cleanliness, others expressed dissatisfaction with maintenance and management issues. The gym is not open 24 hours, contrary to its branding, and many users noted a decline in service and cleanliness. Despite the issues, the gym has its loyal patrons who appreciate the spaciousness and amenities provided.
Pros:
- Friendly and helpful staff
- Spacious facility with plenty of equipment
- Indoor swimming pool available
- Clean locker rooms and showers
- Good variety of weightlifting equipment
- High ceilings and ample lighting
- Convenient location in Pacific Plaza
- Good layout and organization
- Classes like Silver Sneakers for seniors
- Positive gym atmosphere
Cons:
- Not open 24 hours as advertised
- Decline in cleanliness and maintenance
- Some equipment in poor condition or broken
Location / Contact
- Address: 2580 S Archibald Ave, Ontario, CA 91761, United States
- Phone:+1 909-218-3885
- Website:24hourfitness.com
Rating Stats
Reviews (121)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 3.6-star.
This business has 121 reviews.
The address is: 2580 S Archibald Ave, Ontario, CA 91761, United States .
The contact number is +1 909-218-3885
This service is listed under Gym .
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Eric
3 years ago
I do one visitor pass and now they are harassing me on my email with no unsubscribe link! dirty rats
Warren Huckabey
3 years ago
FALSE ADVERTISINGIf you are a SUPER SPORT you need to say that on your building...on Google Maps...SOMEWHEREI shouldn't be turned down from using a "24HR FITNESS" when I pay a monthly bill to..."24HR FITNESS" when there is nothing telling me they are something different BEFORE I GET THERE!!This is Ontario, not West L.A....you need to tell your customers your trying to pose as a high end gym. Come down to earth and stop trying you squeeze your customers out of a $15/month upgrade when 24 hr is already more expensive than many competitors.
Silvia Losada
3 years ago
I have been attending the Silver Sneakers Workout (for active seniors) for a couple of months now, and it is incredible how much my flexibility has increased in such a short time. The class is wonderful, and the instructor, Ms. Anna makes it super stimulating and fun. I recommend this class to all the Silver Sneakers that want a fun and fast pace work out at the individual level. Thank you, Anna for conducting the class in such a professional and caring manner.
Don Frasco
3 years ago
One of the bigger gyms in the area.Restrooms needs to be cleaner.
Fitlife
4 years ago
Terrible management
Roosevelt Browne
4 years ago
above and beyond any of the dozens of the 24hr clubs that I have frequented. tremendous instructors
Dash Wilson
4 years ago
Need to keep gym up to par! But other then that the machines work perfectly fine!
Julian Haro
4 years ago
-Need to refill paper towels and fill cleaning water more frequently.-This 24hr stopped handing out towels-Machines are okay
l a v i n a
4 years ago
The only gym I like going to. It's spacious and big. Not like other gyms where it feels so cramped with machines arms reach from another.
Josh David
4 years ago
This is actually for the staff. Equipment is as expected. What is not expected is how above and beyond the staff will go to correct, problem solve, and assist with your issue. Love that. Typically you run into a lot of "rules are rules" people and won't see the unique situation and help. Thank you for the customer service!