FITWORKS Parma

I had been in search of a gym in the area, close to home since moving and having a baby. Everywhere else I visited I was not even 1/2 the gym that Fitworks is. Maybe I was a little spoiled being a previous member at UXL in Brunswick and LA Fitness in Cuyahoga falls, but I had expectations for what I knew I needed and Fitworks exceeded them. The girls at the reception were immediately attentive and nice. The one girl, (name I did not catch- blonde, always there in the early afternoon) showed me around and signed me up for the 7-day pass. I got my workout in, explored, talked with the staff and knew I’d be signing up. Michael the manager was so nice and answered the main question I had regarding my newborn. So far, I’ve had no issues, nor do I think I will be having any. everything I need or know that I will be needing is there to get me to reach my goals. Even during busy hours, the place is so spacious and the equipment is evenly spread out so that you arnt on top of other people. You can be competitive body building level or beginner (which I’ve reverted back to since having a baby lol) the staff members are always there to help. I actually get excited to go workout again rather than feeling like it’s a drag, and that’s a good feeling.

I heard about there trial pass and figured I would give it a try. When I came in to inquire about the trial pass, there was a short skinny kid with his feet up on the desk, playing on his cell phone. He didn’t even look up to acknowledge me when I walked in. I actually stood at the front desk for a minute or two before he looked up to see I someone was there. He seemed annoyed I was there and didn’t want to help me. Instead of giving me a tour, he let me walk around on my own. Great customer service. As I completed my self-guided tour, I noticed most of the tv’s were not working and one was flickering on/off. I guess management is too lazy to fix a simple problem. As I continued my tour, I noticed dry wall was braking off the wall and was in pieces on the floor in certain areas, some of the equipment was in poor condition and the bathrooms were disgusting. The bathrooms smelled like urine, paper towels all over the floor and there were urine soaked mats by the urinals. I ended up not taking advantage of the trial pass and went to another gym and signed up.

Best gym I've ever been too! Not only is the staff knowledgeable, friendly but they have a genuine interest in me as a person and helping me better myself. Mike and Maria are such amazing people and you can tell they work hard and care about their clients. They even greet many by name. They have taken the time to make sure things are functioning as they should, cleaned regularly and they take their time to train the staff when something is new to them. Mike helped me as my personal trainer and really pushed me past the limits I thought I was capable of reaching. He really inspired me and helped me realize what I could do and I am deeply grateful for his patience and support. I am very thankful to have been part of this gym.

Went to physical therapy their my therapist was very nice and seemed very knowledgeable

Great place to work out .Staff is great ,very helpful..Try it.. You'll like ..

It's always clean I can always get on the machine and I have fun

Clean gym new equipment helpful staff best gym I've been to.

Actually I went to the University hospitals physical therapy which is located inside of it works everything is 100! So that makes this fit works extra special!

Very friendly staff, always willing to help out! Clean facility makes it a great place to work out!

Awesome place, feels super safe regarding CDC covid precautions taken up by staff and patrons, equipment visibility wiped down after each use!. #fitworks2020