Planet Fitness in Pasadena, TX, offers a spacious and welcoming environment for those looking to stay fit. The gym is open 24 hours a day, providing flexibility for members to work out at their convenience. With a wide range of equipment, clean facilities, and friendly staff, this gym is well-suited for beginners and experienced fitness enthusiasts alike.
While Planet Fitness excels in creating a non-judgmental atmosphere and maintaining cleanliness, some members have faced challenges with customer service and membership cancellation policies. Overall, it remains a popular choice for its affordability and extensive amenities.
Pros:
- Open 24 hours for convenience
- Clean facilities
- Friendly and welcoming staff
- Affordable membership options
- Wide range of equipment
- Hydro massage and spa services with Black Card membership
- Inclusive environment for all fitness levels
- Regular trainer-led classes
- Spacious layout
- No judgment zone
Cons:
- Difficult membership cancellation process
- Some broken equipment not fixed promptly
- Inconsistent customer service quality
Location / Contact
- Address: 4802 Fairmont Pkwy Ste 200, Pasadena, TX 77505, United States
- Phone:+1 346-410-5163
- Website:planetfitness.com
Rating Stats
Reviews (80)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.3-star.
This business has 80 reviews.
The address is: 4802 Fairmont Pkwy Ste 200, Pasadena, TX 77505, United States .
The contact number is +1 346-410-5163
This service is listed under Gym .
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Victoria Castaneda
1 year ago
It's always pretty clean for us. People pretty much stay to themselves. Which is a plus! That massage chair though! The kids that work the counter are pretty nice also. Friendly when we see them! 😊 …
victor chavez
1 year ago
It's a really good place to go work out.
Averyfn
1 year ago
This gym is garbage the ppl that work in the front desk are little young immature bad attitude all the time
Alvaro Duque
1 year ago
I can go work out any time this gym is open 24 hr to me that’s very good 👍🏻👍🏻 …
gabriel salazar
1 year ago
This place needs alot of improvement on handling situations, as a business owner I know the quality of good service and "MARISSA" has very poor skills, rude and with attitude, as for manager he backed her up by also taising his voice
MrsMattSkiba
1 year ago
Literally the rudest front desk staff ever. They are always scoffing and rolling their eyes every time I talk to them. Like me paying to be there is such an inconvenience for them. I am canceling my membership.
Joneaka Randle
1 year ago
They always say it’s $1 but when your first payment come through for the 24.99mo plan it will be about $50.🤦🏽♀️ …
Alexander Moon
1 year ago
Just joined a month ago and am very impressed. The staff always greets you with smile and are always willing to help if you have a question. The quality and amount of equipment is awesome and in excellent working order
David Calzonci
1 year ago
It is very clean and feels safe as well. Staff is very helpful.
Wanda Bannon
1 year ago
Reese is always so helpful when I come into this location. Thanks for making my day brighter.