Planet Fitness in Pasadena, TX, offers a spacious and welcoming environment for those looking to stay fit. The gym is open 24 hours a day, providing flexibility for members to work out at their convenience. With a wide range of equipment, clean facilities, and friendly staff, this gym is well-suited for beginners and experienced fitness enthusiasts alike.
While Planet Fitness excels in creating a non-judgmental atmosphere and maintaining cleanliness, some members have faced challenges with customer service and membership cancellation policies. Overall, it remains a popular choice for its affordability and extensive amenities.
Pros:
- Open 24 hours for convenience
- Clean facilities
- Friendly and welcoming staff
- Affordable membership options
- Wide range of equipment
- Hydro massage and spa services with Black Card membership
- Inclusive environment for all fitness levels
- Regular trainer-led classes
- Spacious layout
- No judgment zone
Cons:
- Difficult membership cancellation process
- Some broken equipment not fixed promptly
- Inconsistent customer service quality
Location / Contact
- Address: 4802 Fairmont Pkwy Ste 200, Pasadena, TX 77505, United States
- Phone:+1 346-410-5163
- Website:planetfitness.com
Rating Stats
Reviews (80)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.3-star.
This business has 80 reviews.
The address is: 4802 Fairmont Pkwy Ste 200, Pasadena, TX 77505, United States .
The contact number is +1 346-410-5163
This service is listed under Gym .
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Enrique Alvarez
2 years ago
Probably one of the worst gyms ive been to. I was dping the transission from 24 hr to here because 24 isnt available 24 hrs due to the pandemic. Today was my 1st time here. I had signed up already online. When i got here the staff was …
sam p
2 years ago
Don't go to this location it's privately owned so they think they can get away for charging you things you didn't sign up for. after you won your contract expires they will continue to charge you without telling you unless you go there in …
Miguel Hernandez
2 years ago
Wifi has been an issue at the Planet Fitness location on Fearmont Pasadena for several weeks. When I asked the front desk for an update Dominic at the front desk told me that I was better off not connecting. When I asked when they were …
Viviana Gonzalez
2 years ago
Nasty customer service i spoke to paula “the manager” and let her know i had canceled my subscription and she was the most rude person ever! Don’t work somewhere if your not happy about it with your rude self!!!! Im totally going to contact …
Joe Ybarra
2 years ago
Just left the gym. In the weight section alone I counted 26 people not wearing masks. I just read a review from 6 days ago that complained about the same thing. Are you guys planning on doing something about this or are you just going to …
T. Thomas
2 years ago
I'm a hefty woman who wants to change my whole lifestyle and PF gives me the comfort to do just that. It's truly a no judgement zone and I love the fact that you see all body types and age groups there! The bonus~~The Hydro Massage!! Plus the membership is very much affordable. And with low membership, you would expect a grimy gym but not with PF! Oh, and their colors are mainly purple and that's my favorite color! I love it here!
Eduardo Vazquez
2 years ago
I like that they do a deep cleaning of each machine and it makes me feel safer from contracting the virus. The machines are pretty self explanatory and easy to do thanks to the QR codes on it. It is a peaceful environment to workout and is open whenever I want to go to the gym.
Mike V
2 years ago
Good place to work out, but seems like the people at the front desk only greet certain people they like. Many times I've come sometimes they say high but most the time they don't.ive noticed certain people don't get greeted the same there as others. Kind of sucks and gives off a unwelcoming feeling. I wish people would just show everyone the same kind of kindness and cheerful ness instead of picking and choosing who they want to be nice to. Other then that everything else is ok.
Norma Garcia
2 years ago
Pasadena location is very clean. Staff is very friendly and always greet you when you arrive and leave. Best thing about PF is the trainer lead classes. I like that they are included with membership and are available every week day. David is a very knowledgeable trainer. He always explains exactly how use machines which can be quite intimidating for beginners. He encourages and pushed us to our full potential. David is the reason I don't miss a day at the gym! I see results and learn so much about fitness with his lead.
Floridaslm
2 years ago
This is a preferred location as they have the updated massage chairs. I just wish they hadn't told everybody else about this place it's a little crowded. I prefer late at night or early morning but the cleaning crew is made up almost entirely of women and they seem to be closing the men's restroom for almost 2 hours BTW 1-3 every night. They won't offer to leave and when asked I got back talk and had to involve management. I purchased the black card membership so that I could have 24/7 access to restrooms as I travel much.