single listing imagesingle listing imagesingle listing image

24 Hour Fitness, located at 10011 Broadway St Suite 107, Pearland, TX, offers a range of facilities including a gym, sauna, pool, and locker services. The gym operates 24 hours during weekdays, but has limited hours on weekends, stirring disappointment among some members. Positive experiences stem from excellent customer service and well-maintained amenities, yet complaints about cleanliness and equipment management persist.

Despite its comprehensive service offerings, issues such as cleanliness, customer service, and the misleading name of '24 Hour Fitness' are problematic. The inconsistent opening hours and reported maintenance issues suggest that while this gym can cater to basic fitness needs, it falls short of premium expectations.

Pros:

  • Convenient location in Pearland.
  • Wide range of amenities including a pool and sauna.
  • Tara’s spin class is highly recommended.
  • Friendly staff, particularly Josh and Danielle.
  • Short wait times for machines.
  • Clean environment according to some reviews.
  • Active maintenance of pool temperature.
  • Positive atmosphere reported by some members.
  • Accessible and available free lockers.

Cons:

  • Inconsistent opening hours contrary to the '24-hour' claim.
  • Frequent complaints about cleanliness and maintenance.
  • Customer service issues reported by multiple users.

Location / Contact

Rating Stats

3.1

out of 5.0

69 reviews
5.0
11 reviews
4.0
13 reviews
3.0
6 reviews
2.0
21 reviews
1.0

Reviews (120)

author-img

I been with 24hrs for 10 years now. Recently moved to Pearland and this is the only 24 hr gym closest to me. This doesnt have a Supersport setting. I agree with most of the 1 star comments. The towels are never available when you need them, weights are scattered or never in place. This establishment is run like a under charge establishment when 24hrs is the 2nd highest charging establishment. I thought of going to L.A fitness instead but they dont have enough weights and machines for my use and hours. People are okay not the friendliest. Hoping they will open another location for sienna and i will drive extra miles just to go there. Would have given it 1 star but it does have enough variety of weight equipment.

author-img

Horrible customer service. Towels look old and filthy. Gym is a mess with weights un-racked and on the floor everywhere. Very small for super sport. Restroom smells like putrid. Lots of machines "Temporarily Out of Oder." Save your money and find another gym.

author-img

Awful experience. Was pretty certain I wanted a gym membership here since we just moved to Pearland and this location is 5 minutes from the house. Went in for a tour, was guided by a person with zero personality and experience.I called to discuss pricing and had the person tell me they would call me back after they spoke with their manager. No call back.Called them again to discuss pricing, they said they'd call me back, never did again.Needless to say I will be making a slightly further drive to go to a gym that actually is willing to speak with me

author-img

so disgusting. major pool problems for over a year. even a couple times with chemicals so strong they had to close and drain pool. burning throat, lungs, hair, suits, etc. Trash and mold scattered all over pool tile deck, which has not been cleaned up in at least 2 months. The gym area is about as nasty, and machines always breaking, and never being fixed. we may not have many options in the area but we don't have to put up with this.We're leaving. I will have a pearland rec "natatorium" -pool membership and a gym membership probably at dynamic or other nearby.The review requires at least one star to post. it doesn't deserve that.

author-img

This is one of the most poorly managed gyms I've ever paid $40+ for. I hate to give it 1 star but I really don't think it deserves anything more. Very dirty, always broken equipment, no towels ever available, the staff can be nice but that's the extent of their help, classes are run by people who aren't qualified and if they are it's sad. I've been here 2+ years and I'm going somewhere elseelse. You should too.

author-img

The place is dirty specially in women locker, not enough room or bench for your stuff and only 3 shower rooms , there is always dirty towels on floor or on the equipment’s that people leave behind, the hot tub is nasty and steam room and sauna is not clean at all. Pool also dirty, I get sick when I go there. Some people hold equipment by putting their bottle water, bag, or keys to hold it and they are somewhere else talking to their buddy. They do not clean the equipment, dirty. Dirty as it can get... Sorry I signed up. I dislike it. I pay 43.95 a month that is too much for a dirty place like that. Disappointed 12-23-2015

author-img

Been coming here for the past couple years only because of they are open 24 hours and it allows for my tough schedule . I pay over $45 a month and compared to my past gyms , this one lacks equipment . I feel like I should be paying $25 like other gyms because basically it is the same as those other ones . The pool only had 3 lanes and usually they are taken . The basketball court is always dirty and dusty and you slide a lot and have to keep cleaning the bottom of your shoe to get some grip since they dust / mop like once a year . Also , they turn off the AC after a specific time so if you work out late , it's an oven and beyond horrible in the basketball court . Lastly , I hate their water fountains for being so warm . You're already hot working out why would you want to drink warm water ?? They have no complain / suggestion box like other gyms do to even let them know .

author-img

The gym machines are old and they break often.Some of the barbells are bent.The overall cleanliness of the facility is aweful. My brother and I always get acne after using the machines even if we use bleach it wouldn't work. (It makes me wonder is it bleach or water with tiny drops of bleach.)The jacuzzi is dirty you can see feces in the water.The men's locker room / rest room is an embarrassment for all of the locker rooms/ rest rooms that ever excited to gyms. They stink, water faucets break often too! And there are only three showers for men in this facility.The gym is always too warm that I feel I'm going to faint while working out. (I guess they don't have an air conditioner, or if they do it has been broken for over a year)The dumbells are always displaced throughout the facility. You will find them in the steam room and pool area.For this club to be considered a super club it's a rip off comparing it to this location Windsor Plaza Shopping Center, 5070 Richmond Ave, Houston, TX 77056. The one in Richmond is way bigger and have more machines which are fairly newer. And it's not a super club!If things don't turn around I'm afraid I'm going to cancel my membership and look for another nearby gym.

author-img

This gym used to be so nice when it first opened and I was happy when they finally did what they said they were going to and added the sauna/pool and upgraded the whole facility but I'm getting really sick and tired and broken/old/rusting equipment. I go to places like fitness connection where I only pay 10 dollars a month an the facility is constantly being updated with new and better equipment and doesn't only have one person in staff late at night (which is extremely unsafe as I have been harassed). Very disappointed with this gym lately.

author-img

Not as bad as people say. Sure it's a bit seasoned but if working out is what you came to do then it serves its purpose. If you are looking for a weight museum then go elsewhere. Iron is iron. And in a few years those other glitzy spots will be old news. As for personal trainers, none of them will offer a Jill Michaels so do your homework, create a plan, and stick to it!

No reviews yet

Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 3.1-star.

This business has 120 reviews.

The address is: 10011 Broadway St Suite 107, Pearland, TX 77584, United States .

The contact number is +1 713-436-2570

This service is listed under Gym .

Add a Review

Your email address will not be published. Required fields are marked *

Rate this business! *
Add Photos