24 Hour Fitness

Olivia she said her name very dry and unconcerned of any matter you may have at this location. I called to inform her that my car was broken into at the location. Instead of showing some form of concern she goes well we're not responsible for anything token off the property. I wasn't asking you to be responsible more less reporting the incident and she follows up and say good luck. Really??? How sarcastic of you to say that in such a tone. The prior manager was alot more sincere but I learned from Olivia she's no longer there.

The usual 24 gym old rusty equipment smells like mildew not enough equipment for the volume of people at the location. It seems like 24 does not invest in their locations and charges a premium why go to the sauna when they dot even run the ac it seems like To be honest fitness connection is the better choice more equipment choices with multiples their always clean same level as a super sport only thing missing is a pool for 20 or 21 bucks a month.

Recently transferred to Pearland for work and wanted to get a lunch break workout in and it didn’t happen. I am not one to complain but I was disappointed with the customer service by Toshi, if name was given correctly. I have always been happy with 24 hour located in Midtown and Baytown. Gyms are always clean with friendly staff! Pearland 24 makes 24 hour look bad. I will now be getting a second membership elsewhere for my lunch workouts to avoid this place. Safety also seems like it would have been an issue.

I have to update my previous post, because they deserve it. Previously the lack of instructors and professionalism was truly beyond me, but I can honestly say that they have tremendously improved. The instructors not only show up, but help in correcting you to get the best out of your workout . The facility has been kept up and management has been extremely helpful. Having said that.... Amazing job guys!!! Keep it up👍 I will recommend them to anyone now

I’ve been to better gyms and to worse ones so overall this one isn’t too bad. There’s a lot of equipment to work with; usually I can do what I came to do without having to work in or stand around waiting.Unfortunately, clutter is a problem with some users not bothering to re-rack weights and leaving towels and empty water bottles lying around.I’m in there 4-5 days per week and haven’t had any problems worth complaining about.

We find broken machines all the time. Today we walked in and spent 10 minutes searching for machines that weren't broken... 5 machines later!! And they run out of cleaner and paper towels regularly at the cleaning stations, so things get nasty quickly. Half the gym towels provided are yellowing, and now they're discontinuing that service. For $48.50 per month, I'd expect working machines at the very least. We only go here because it's so close to home. **But as of May 2019, there's a brand new Planet Fitness opening nearby for less than half the price per month! We are so leaving!

Gym is pretty sub par. I’ve been going 3 days a week for 4 months and I have yet to ever see an employee clean the weight area. They never put weights away (not do many members.) They’re out of paper towels regularly. They have had machines broken (a simple broken cable) now for over a month. If they truly wanted them fixed, they could pay someone to hurry and fix it. Their leg press was down for 3+ weeks.The bathrooms aren’t as bad as some other 24’s, but I haven’t showered in one.Like other 24 hour fitness I’ve been to, easily have the possibility to be a 5 star gym, but they clearly don’t care about the members or employees to pick things up a notch. Either their employees have no oversight, or no incentive to take care of the place.

Moved to Pearland and being a member of 24 hours for several years; I have not been ever disappointed until now. They said if I want to start using their gym, I will have to upgrade to a super sport package for $15 more a month when I am already paying $35 a month. I told them I want to try the gym first before I make a decision. I did find the gym quite dirty, broken machines, and don’t let me tell you about the bathroom. So I guess I will have to go to another gym in the area. So sad that this 24hr is worse than the Sport. This is definitely not worth as Super Sport. Maybe corporate needs to look into this location to make a better improvement in the gym and staff. Maybe I’ll come back but for now. I am leaving 24.

Generally speaking this places services sucks. They are almost always out of towels, the cleaning supplies are empty and the staff is pretty rude. The equipment is in good condition and generally working.

Went to try the JAFRICAN FITNESS class to see if i wanted the membership Steve says no I'd have to pay $25 for guest pass or first and last month up front. He was like the Super Sport Police trying to get a $1. The other reps were very uptight and aggresive trying to emphasize the "super sport" from the looks of these other reviews its not worth the money. GO TO FITNESS CONNECTION theres a new huge one coming soon.