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24 Hour Fitness, located at 10011 Broadway St Suite 107, Pearland, TX, offers a range of facilities including a gym, sauna, pool, and locker services. The gym operates 24 hours during weekdays, but has limited hours on weekends, stirring disappointment among some members. Positive experiences stem from excellent customer service and well-maintained amenities, yet complaints about cleanliness and equipment management persist.

Despite its comprehensive service offerings, issues such as cleanliness, customer service, and the misleading name of '24 Hour Fitness' are problematic. The inconsistent opening hours and reported maintenance issues suggest that while this gym can cater to basic fitness needs, it falls short of premium expectations.

Pros:

  • Convenient location in Pearland.
  • Wide range of amenities including a pool and sauna.
  • Tara’s spin class is highly recommended.
  • Friendly staff, particularly Josh and Danielle.
  • Short wait times for machines.
  • Clean environment according to some reviews.
  • Active maintenance of pool temperature.
  • Positive atmosphere reported by some members.
  • Accessible and available free lockers.

Cons:

  • Inconsistent opening hours contrary to the '24-hour' claim.
  • Frequent complaints about cleanliness and maintenance.
  • Customer service issues reported by multiple users.

Location / Contact

Rating Stats

3.1

out of 5.0

69 reviews
5.0
11 reviews
4.0
13 reviews
3.0
6 reviews
2.0
21 reviews
1.0

Reviews (120)

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This is the nastiest gym that I’ve ever been to in my life. There’s dirty towels everywhere on the floor in the gym. Stacks of dirty towels next to the steam room sauna, dirty towels in the shower. Trash everywhere, all over the floor of the gym and in the locker room. Equipment barely works and needs maintenance.

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Management don't care about the Pearland site. Hotbath tub doesn't work for more than 8 weeks. No towels for a month, place is not clear and no one cares. They are only interested in people's money!

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WARNING: READ THIS:This club failed to mention that they HIDE an EXTRA FEE. 2 months into my membership, my credit card got charged a YEARLY MAINTENANCE FEE. Really dirty of them. So don't think it's just the monthly rate you're paying them. They will bite you with a yearly fee after 1-2 months into your membership. I will never use this gym again.In addition to how dirty this business is, you need to cancel a month before your final day at the gym. Otherwise your final month is just a waste that you will end up paying for regardless.

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Cancelled my membership this past year because I was tired of not getting my money's worth. Sauna or steam room was always down,machines that needed maintenance weren't getting it right away,the showers always smelled like sewage through the drain holes and I don't think they ever changed them old nasty ass shower curtains. Taking my money elsewhere.

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Dirty place got a bad rash from there un sanitary hot tub they let the old people at night enter the hot tub with out showering first. The steam room is always broken it always smells bad in there restrooms. They charge you a annual membership fee of a $100+ without any notice they use to be good when it was shaq fitness.

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There is nothing Super about this "Super Sport" gym. It's not that big. THEY NEVER FIX THE BROKEN EQUIPMENT!! If it's broken it will stay broken, until they decide to remove it, without replacing whatever is broken with something new. They don't do anything to help prevent things from breaking, including making sure those disrespectful, egotistical men stop slamming the weights. If you have to slam weights on a machine, then it's too heavy for you to lift. I've seen 24 hour fitness Active gyms with more equipment than this particular gym. Sure they have a basketball court and a Swimming pool, but so do other 24 hour fitness Sport gyms. They didn't need to add the "Super" to it. They only call it that to charge more money. It actually feels congested in there. There isn't enough space for everyone to get ripped off instead of getting ripped. They don't have enough equipment. You have to wait in line to use some things. That's not very Super. Where do they get off on calling this gym a Super Sport gym? It's better to go to a regular Sport gym or an Active gym. The only good thing about this place is the location. That's it!!

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Absolutely worst 24 hr I have ever been to! Nastiest gym ever! Equipment always broken and never fixed! Have reduced hours for childcare! Give you a nasty towel and tell you it's a super sport some kind of Shaw club! It should be there lowest gym! They charge you the premium price since they identify as a premium gym but it's like Bruce Jenner identifying as Caitlin is as far as it goes as what it says it is. Staff is very rude. Can't say I expect that much for that side of Pearland though!

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Equipment is not bad most of the time. Needs a deep cleaning though you can see dust up high. Needs maintenance there is a spot from water damage that's been there months. The amount paid every month is enough to keep it clean and maintained. At times it makes me wish i didn't leave La fitness about the same price and the entire time they are open they have staff cleaning. There is a machine that's been broken for close to a month now.

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The place has improved since my last review significantly. Still room for work but above all a great place to workout. The childcare is great and its Nannies are friendly and kind and fun according to my daughter (7).The pool is disgusting always and sauna and spa just as bad. Machines never work and come on guys its sunny and dry outside (Harvey)and every business is open except the 24 hour gym. Working out helps relieve stress and yet the one location that I look forward to failed to open. Poor management.

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The staff do not even keep it clean. The announcement says time for a team clean and staff just around. Some days it's great however I'll come in and and it's trashed!! It's like the client is there to serve staff and never mind trying to buy bars or drinks because it takes forever to get service. It's not 24hr fitness that's a joke it this location. A super?! Please. I was going to give it 1 star but I'll give it 3 because it's the client that goes there that makes it somewhat okay. The gym manager should reevaluate what she does because at the end of the day you work retail and you shoould put the client first.

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Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 3.1-star.

This business has 120 reviews.

The address is: 10011 Broadway St Suite 107, Pearland, TX 77584, United States .

The contact number is +1 713-436-2570

This service is listed under Gym .

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