24 Hour Fitness, located at 10011 Broadway St Suite 107, Pearland, TX, offers a range of facilities including a gym, sauna, pool, and locker services. The gym operates 24 hours during weekdays, but has limited hours on weekends, stirring disappointment among some members. Positive experiences stem from excellent customer service and well-maintained amenities, yet complaints about cleanliness and equipment management persist.
Despite its comprehensive service offerings, issues such as cleanliness, customer service, and the misleading name of '24 Hour Fitness' are problematic. The inconsistent opening hours and reported maintenance issues suggest that while this gym can cater to basic fitness needs, it falls short of premium expectations.
Pros:
- Convenient location in Pearland.
- Wide range of amenities including a pool and sauna.
- Tara’s spin class is highly recommended.
- Friendly staff, particularly Josh and Danielle.
- Short wait times for machines.
- Clean environment according to some reviews.
- Active maintenance of pool temperature.
- Positive atmosphere reported by some members.
- Accessible and available free lockers.
Cons:
- Inconsistent opening hours contrary to the '24-hour' claim.
- Frequent complaints about cleanliness and maintenance.
- Customer service issues reported by multiple users.
Location / Contact
- Address: 10011 Broadway St Suite 107, Pearland, TX 77584, United States
- Phone:+1 713-436-2570
- Website:24hourfitness.com
Rating Stats
Reviews (120)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 3.1-star.
This business has 120 reviews.
The address is: 10011 Broadway St Suite 107, Pearland, TX 77584, United States .
The contact number is +1 713-436-2570
This service is listed under Gym .
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Dee Dee
1 year ago
I really wish this gym matched it's name! I only signed up because I only have time to workout early in the mornings before work. I really think you guys at this facility should lower your price to Planet Fitness prices even though they are actually 24hrs.
etil hcir
1 year ago
Ive been going to this place for 5 months and still have not been able to use the seated leg curl machine. While other machine are empty there is always someone waiting to use this one.Its so obvious you need another machine. Please !P.s. There are 3 leg machines in a row ,Its the one in the middle that I'm never able to use. Have you guys not noticed this?
Coach 2000
1 year ago
One day I went to the gym and there seemed to be a plumbing issue, causing a foul sewage odor. Another time I went during peak hours and it was a bit crowded and there was no sewage smell, but the body odor was overwhelming. Another time I forgot my headphones at home. My point is that you shouldn’t make a judgement based on one, two, or even three experiences at the gym. Give yourself some time to settle in for at least a month or so, and then decide whether the gym is for you. Not every day is going to be great, but any day at the gym is an opportunity for progress.
Cristopher Head
1 year ago
The staff are great, the classes n sessions are cool. I love the pool area,steam sauna and jetpool. The price is a bit high but the amenities are strong here! Lots todo and lots of room todo it.Some of the wet areas are very dated an worn and even when cleaned still has a dirty vibe.As well as the hours being changed, which made/ is making it more congested at this location. Despite the dated wet areas and the hours it's a comfortable environment for everyone with safe parking at any hour.
Brandon Ford
1 year ago
Manager here lies to customers on pricing and what's offered with membershipsBe aware! Sign up elsewhere or online
B & M F
1 year ago
New management lies about servies. Tried to charge me way more than online. Go to another location to sign up or online
Darrell Gerdes
1 year ago
Pearland 24 Hr is very clean and well maintained. Love having the wet clothes bags available. Staff is very friendly.
Linh phan
1 year ago
Been going to 24 for years but stopped with covid. Considering going back and going to this location but from the reviews and experience I heard about, I’ll never return. Guess they want to take peoples money and not care about their service!
faye moore
1 year ago
As a long time member of 24 hr I am extremely frustrated. I was patient with you guys during COVID and have been patient through 2022. Why is the Pearland location not back to 24 hrs 7 days a week?
Mark Higginbotham
1 year ago
They desperately need more than one leg extension machine. There are always 4 or 5 people waiting to get to this machine. I have left several times skipping this part of my routine. This is the most popular piece of equipment in the gym there I no reason for there to be only one.