Mountainside Fitness Peoria, located at 9745 W Happy Valley Rd, is a popular gym offering a wide range of equipment, classes, and amenities for fitness enthusiasts. The facility is consistently praised for its cleanliness, friendly staff, and family-friendly environment. Personal trainers and class instructors receive high marks for their accommodating and professional demeanor. However, some customers have raised concerns regarding membership cancellation procedures and occasional staff rudeness.
Despite its many strengths, the gym often experiences high traffic, which can make it challenging to find available equipment during peak hours. Therefore, it may be less suitable for those looking for a less crowded workout environment.
Pros:
- Friendly and welcoming staff
- Wide variety of equipment and classes
- Clean and well-maintained facility
- Accommodating childcare services
- Professional and helpful personal trainers
- Family-friendly environment
- Excellent customer service
- Consistent updates and maintenance
- Convenient location and hours
- Reasonable membership rates
Cons:
- Challenging to find equipment during peak hours
- Issues with membership cancellation
- Occasional staff rudeness
Location / Contact
- Address: 9745 W Happy Valley Rd, Peoria, AZ 85383, United States
- Phone:+1 623-561-5525
- Website:mountainsidefitness.com
Rating Stats
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.4-star.
This business has 110 reviews.
The address is: 9745 W Happy Valley Rd, Peoria, AZ 85383, United States .
The contact number is +1 623-561-5525
This service is listed under Gym .
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Ciera Roots
2 years ago
Met with Taylor today to get info about the gym. My main concern was childcare as I’m joining the gym since having my son. She gave an informative tour of the facility and gave me all the info about the daycare and their practices. I look forward to attending with my son so he can see that being healthy is a priority in our lives. Thanks Taylor!
Philip Ristvedt
2 years ago
Mountainside fitness has nice facilities and the childcare is definitely a good feature for parents. If you are going to use their facilities I do recommend a month to month membership. I do not appreciate the poor communication regarding memberships. I began a 6 month membership 3/2020 and when I decided to cancel my membership 5/2021 I was informed that my 6 month membership was renewed for another 6 months. I did not receive any kind of notification regarding this renewal. If you have a 6 month or 12 month membership it will automatically renew for another 6 or 12 months not a month to month membership. If you decide to leave you will have to pay a buyout fee for however many months you have remaining. I’m sure this is all in the fine print when you sign up for a membership but I feel like this is something that should have been explained to me when I debated with the representative on the pros/cons of a month to month membership vs a 6 month membership. It’s disappointing that a good overall experience there was soured by this lack of communication. I will not be returning in the future.
Richelle Primm
2 years ago
I love it here!! Love the staff, teachers, personal trainers. It’s really clean and well taken care of. Everyone is just extra nice and friendly. The only thing I recommend is asking about ALL fees before signing up. I didn’t know there was an extra fee for child care until after I signed up.
Jill Mehner
2 years ago
I joined the gym knowing I needed a trainer to help me get motivated...and the experience was stellar. I was matched up perfectly with my trainer and we hit it off immediately. She was easy to communicate with, had a very good idea of what I wanted and helped me reach my fitness goals. Losing weight was not my goal, increasing my overall fitness and muscle strength was. I am a 66 year old female and I can honestly say I can see the results of my hard work. The equipment is up to date and well taken of. Thank you to my trainer and to the team at Mountainside Fitness.
Mel Van
2 years ago
Client Services Representative, Baily, was outstanding. Took sufficient time to ensure we were aware of all the areas of the gym. She was very friendly and more than courteous. Excellent representative for Mountainside.The gym was updated and renovated. Looks great.
Richard Haholy
3 years ago
I stumbled upon Mountainside Fitness employee, Bailee Hunter on the Nextdoor app. Bailee had recommended Mountainside Fitness to another neighbor as a great place to work out. I was able to private message her with a wide array of questions, she responded immediately and answered every inquiry. My daughter is now a member and is very happy with the facility!
Carla Bauer
3 years ago
Great gym with tons if equipment! The trainers were able to show me how to use some of the equipment when they were between clients, so that was super helpful. Zack the trainer was awesome with his clients, he knows the functionality of the body!
Cheryl Stahl
3 years ago
I was there when doors opened....I really enjoy the gym. I have had three different trainers all of them very good currently working with Susan once a week and she’s awesome. The gym is clean, updated and when they say they’re going to do something to improve they....actually do it. Plenty of equipment, space, showers, & lockers very good gym.
Roxanna Munoz
3 years ago
This place is great! Specially because for a great price my kids get to enjoy it too, thank you Dave for helping us get a membership. Dave is a great guy he was patient very communicative and any question we had it was answered and we'll explained. It's my first gym attending and this was day 1 of my work out. Definitely recommend it ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐
Jenna Armstaead
3 years ago
We have been members of this gym for almost 7 years now. We have seen many great upgrades done since we first started going. The staff there are so friendly. My kids are the ones who asked to go to the gym because they love the staff and “getting strong.” This speaks volume to a mommas heart! We are bettering our family’s health because of this gym! Thank you Mountainside Fitness!