Planet Fitness at Metro Gateway in Phoenix, AZ is an affordable gym that offers a welcoming, judgment-free environment for members of all fitness levels. The gym operates 24/7 on most days, providing convenience for all schedules. Equipped with new machines and clean facilities, Planet Fitness promotes a comfortable and friendly atmosphere with helpful and professional staff. However, some members have reported issues related to customer service and a lack of certain equipment.
This gym is ideal for those seeking a supportive community and an inclusive space to achieve their fitness goals, without the high costs associated with other gyms.
Pros:
- Affordable membership fees
- Open 24/7 on most days
- Friendly and helpful staff
- Clean facilities
- Inclusive environment, especially for the LGBTQ+ community
- New equipment and machines
- Judgment-free zone
- Massage chairs and hydro-massages available
- Good for beginners and all skill levels
Cons:
- Customer service issues reported
- Limited certain types of equipment
- Concerns about safety outside the facility
Location / Contact
- Address: Located In The Complex Near McDonald's, Behind Salad And Go, 3331 W Peoria Ave Ste 101 & 102, Phoenix, AZ 85029, United States
- Phone:+1 602-374-5957
- Website:planetfitness.com
Rating Stats
Reviews (110)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.5-star.
This business has 110 reviews.
The address is: Located In The Complex Near McDonald's, Behind Salad And Go, 3331 W Peoria Ave Ste 101 & 102, Phoenix, AZ 85029, United States .
The contact number is +1 602-374-5957
This service is listed under Gym .
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Scott Shaffer
11 months ago
Terrible customer services & sneaking business practices by regular employees and mangers.Do NOT get locked in with this company on a promo or regular plan, if you have to move, they will not transfer your membership for 90 days. I've just been charge an annnual fee for being there past the first month after the 30 day promo.They will take your money, they don't care about you or your fitness. I should have listened to all the bad YouTube videos, save yourselfs, time and money.#neverplantfitness #stay1000ftapart
Gilberto Perez
11 months ago
It's nice and clean. And the staff are truly helpful
Berto Gonzalez
11 months ago
It is ok but. Irving exceptional
Lisbet Mercado Acosta
11 months ago
Jayden in the front was so helpful and attentive. I appreciate her time and customer service. I will keep coming back here knowing people like her work here!
Cleveland Pritchett
1 year ago
That place is too small and they have too many people and dogs in there at one time
Angeleta Duncan
1 year ago
Very clean...and great people...super inviting environment
LoriAnn Sanchez
1 year ago
Not bad, this one gets a bit busier...
James Strassner
1 year ago
The best gym so far that I've been to. Great staff and very clean gym. Never to busy
Jessie Smith
1 year ago
I love PF! I joined in the summer of 2016, and during a tour of the gym that I signed up at, I was told to use whichever locker room I was comfortable with (I am genderfluid / non-binary). Very inclusive for the LGBT+ community!
Ali Mohdhasan
1 year ago
I come in here 4 days a week in the mornings. It’s never over crowded. Has all the necessary machines I need personally. Tonka makes sure me and everyone I come in with has a good experience. He’s always super cool and helpful. It’s motivating when you have a worker like that at the door.