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Fitness 19, located in Pleasanton, CA, offers a spacious gym environment equipped with a wide range of machines to fit various workout needs. The gym provides a welcoming atmosphere, which many members appreciate thanks to the friendly and attentive staff. Though the gym excels in having abundant equipment and good ventilation, there have been instances of poor customer service and hygiene issues.

Some members have highlighted problems with the management's communication and bullying behavior among the staff. Despite these drawbacks, many members are satisfied with the overall value, variety of equipment, and inclusive, supportive atmosphere provided at the gym.

Pros:

  • Friendly and attentive staff
  • Wide range of workout equipment
  • Good ventilation and air conditioning
  • Welcoming and supportive atmosphere
  • Spacious layout
  • Cleanliness (as noted by some members)
  • Reasonable membership prices
  • Effective and knowledgeable personal trainers
  • Inclusive environment for all fitness levels

Cons:

  • Instances of poor customer service
  • Hygiene issues in restrooms and gym area
  • Negative interactions with certain staff members

Location / Contact

Rating Stats

3.9

out of 5.0

30 reviews
5.0
4 reviews
4.0
13 reviews
3.0
19 reviews
2.0
54 reviews
1.0

Reviews (120)

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Josh was watching my whole workout accusing me and my friend of training. He confronted us and was super rude & disrespectful. He kept accusing us and was being very condescending even when we told him we are not training. My friend has more experience than me at the gym and I threw out my back last year working with a gym trainer. So we go to the gym together like any friend at the gym does! He insulted us and was argumentative and that is very unprofessional as a "manager." I feel like since i'm a bigger person and my friend is smaller - he thought i was being trained. That is very discriminatory and fatphobic. I dont feel comfortable with people here watching my every move at the gym, especially being a beginner. I will not be returning and do not recommend of people who are more diverse to go here (if you know what i mean)The trainers here dont even know how to train even if i wanted to train with them. Ive witness the trainers having terrible form. Go somewhere else!!

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I'm thrilled to share my experience at Fitness 19, especially with the fantastic trainer, Josh, who's been an absolute game-changer for both me and my husband. Joining a gym was daunting for my husband due to his size, but the friendly and encouraging atmosphere at Fitness 19 has given him the confidence and drive to make real progress.Josh is a standout trainer, and I'm consistently impressed by his unwavering commitment to helping my husband achieve his goals. He offers expert guidance and ensures that the workouts are both challenging and tailored to my husband's needs.But it's not just about my husband. Fitness 19 has been the perfect environment for me to commit to a healthier lifestyle as well. Although gym equipment can sometimes be intimidating, the knowledgeable and supportive staff have always been there to help.What I love most about Fitness 19 is how inclusive it is. People of all shapes, sizes, and backgrounds are welcomed and embraced. I've never felt judged or watched, which has made it so much easier for me to stick to my routine and work on my own fitness goals.Witnessing my husband's incredible progress with Fitness 19 and Josh has been truly inspiring. The personalized training plan they've designed has been instrumental in his success, and it's such a joy to watch him grow and surpass his goals.In conclusion, I wholeheartedly recommend Fitness 19 and the remarkable Josh to anyone considering embarking on a fitness journey. Their expertise, compassionate support, and inclusive environment have had a profound impact on our lives, and we couldn't be more grateful for the positive transformations they've facilitated. 🌷

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Title: A Life-Changing Experience at Fitness 19 with Trainer JoshI cannot begin to express my gratitude and admiration for my trainer, Josh, and the entire Fitness 19 gym. When I first walked through their doors, I was over 380lbs and felt extremely self-conscious about my weight. I was embarrassed to be in a gym, but I desperately wanted to change my life for the better. Little did I know that Fitness 19 and Josh would be the catalysts for that transformation.From day one, the gym provided a welcoming and supportive environment that made me feel at ease. The atmosphere at Fitness 19 has been so encouraging that I now visit almost every day, and I owe this newfound dedication to the team there.The trainers at Fitness 19 are nothing short of amazing. They offer invaluable advice on form, provide endless encouragement, and always recognize the progress I've made. The gym fosters a culture of cooperation, and I've lost count of the number of times fellow members have approached me to offer support, invite me to train with them, or simply cheer me on.Five months ago, I began working with Josh, and he has been instrumental in pushing me towards my goals. He expertly adapts my workout program to meet my needs and never lets me use my weight as an excuse. Josh is constantly challenging me to reach new heights, and I am consistently amazed by what I can achieve under his guidance.Fitness 19 as a brand is truly committed to helping its members succeed. They invest time and effort into developing tools that facilitate our progress both in and out of the gym. When my wife and daughter expressed an interest in joining, Fitness 19 tailored plans to accommodate each of us individually, ensuring that we could all reach our goals together.In conclusion, I wholeheartedly recommend Fitness 19 and especially my trainer, Josh, to anyone seeking to transform their lives through fitness. The support, expertise, and camaraderie found within this gym have made all the difference in my journey, and I will forever be grateful for the positive impact they have had on my life.

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So far ao good. Really just starting out.

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Friendly and helpful staff!! Exercise equipment callore! Love the Zumba class!!

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As a result of my bias, I find this gym outstanding for the fact they do have a rope here which is rare equipment alongside every other equipment that you could need, making it a solid gym for equipment.However the real downside to this gym is the bathroom amenities for men, severely cut corners for the men’s bathroom. It is not suitable for men to use. The woman’s bathroom has 4 equally sized toilets , mens has 2 large and small toilet stalls and 2 urinals. The mens bathroom also has 2 and 2 sinks that are separate and one of the pair is placed directly next to the showers so that everyone that uses the sink can easily see through the almost clear shower glass shower curtain. The showers are also inconveniently placed so that when you shower everyone that comes into the bathroom will see you and you can see them from angle inside the shower (not cool). On top of which 2 out of the 3 showers have poor water pressure, so it is going to droop out. The last shower which is a handicap stall has no curtain but has decent water pressure making it the best one to use to shower however because of the positioning of the sinks, entrance, and showers any first time goer can mistakenly walk into your shower. The likelihood that you shower with no privacy is high. The last issue is there is no place to put your towels or clothes when you shower. Planet Fitness in comparison gives equitable privacy despite being a lower costing gym and does not have the amount of equipment that this gym has. I would have given it a 5/5 if this bathroom had some changes, or rather if the staff, manager, or CEO used this bathroom to shower after a long hard workout, they will see it from a customer’s perspective .As of now, this gym should be used to work out but not shower. Better to shower at home.

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Great place to get in shape at my own pace. Phoebe was very thorough in my walk-thru. Good vibe.

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Not clean

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Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 3.9-star.

This business has 120 reviews.

The address is: 4250 Rosewood Dr, Pleasanton, CA 94588, United States .

The contact number is +1 925-416-1100

This service is listed under Gym .

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