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Fitness 19, located in Pleasanton, CA, offers a spacious gym environment equipped with a wide range of machines to fit various workout needs. The gym provides a welcoming atmosphere, which many members appreciate thanks to the friendly and attentive staff. Though the gym excels in having abundant equipment and good ventilation, there have been instances of poor customer service and hygiene issues.

Some members have highlighted problems with the management's communication and bullying behavior among the staff. Despite these drawbacks, many members are satisfied with the overall value, variety of equipment, and inclusive, supportive atmosphere provided at the gym.

Pros:

  • Friendly and attentive staff
  • Wide range of workout equipment
  • Good ventilation and air conditioning
  • Welcoming and supportive atmosphere
  • Spacious layout
  • Cleanliness (as noted by some members)
  • Reasonable membership prices
  • Effective and knowledgeable personal trainers
  • Inclusive environment for all fitness levels

Cons:

  • Instances of poor customer service
  • Hygiene issues in restrooms and gym area
  • Negative interactions with certain staff members

Location / Contact

Rating Stats

3.9

out of 5.0

30 reviews
5.0
4 reviews
4.0
13 reviews
3.0
19 reviews
2.0
54 reviews
1.0

Reviews (120)

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Nice gym. Clean . Friendly Staff .

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Not too busy . but cardio equipment is dated .

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The cardio kickboxing class is awesome, will go back again.

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The staff is very friendly. Has a variety of workout machines, and dumbbells.

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Always crowded and the men's rest room is always dirty. And it has the audacity to charge you to cancel your membership.

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Stopped in for a few days to my hometown gym! It’s legit! Kevin at the front desk is the man! Great customer service!

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Staff is very friendly and helpful, very calm and relaxing place to come workout, I always find what I need and leave happy. Been coming here for quite some years now and I couldn’t see myself going anywhere else

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This gym is a big scam first off the manager won’t tell you any of the things on the contract for example the 1 year you can’t cancel also they keep charging after it’s canceled it’s a very big scam do not go to this gym.

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The staff is very friendly! The gym is well managed and clean. There are several group classes to choose from!!

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If a trainer needs a machine for her client, she will kick you out from it, even if you're using it. She basically demand that I leave so she can use it. Didn't bother asking or thanked me. Extremely rude blonde girl

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Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 3.9-star.

This business has 120 reviews.

The address is: 4250 Rosewood Dr, Pleasanton, CA 94588, United States .

The contact number is +1 925-416-1100

This service is listed under Gym .

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