Located at 5815 W Norfolk Rd, Portsmouth, VA, Planet Fitness offers a welcoming and well-maintained space for fitness enthusiasts. The gym provides a range of workout equipment ensuring you rarely have to wait for a machine. The staff consistently receives praise for their friendliness and professionalism, contributing to a positive atmosphere. The gym is also notably clean, with stock readily available at cleaning stations and plenty of hand sanitizers, enhancing the overall gym experience.
However, there are areas for improvement. Issues such as cold showers, the gym not being open 24/7, and security concerns have been highlighted by members. Despite these drawbacks, Planet Fitness remains a solid choice for budget-conscious individuals seeking a friendly and supportive environment for their workouts.
Pros:
- Wide variety of exercise equipment.
- Friendly and professional staff.
- Clean and well-maintained facility.
- Rarely crowded despite high membership.
- Affordable membership options.
- Ample parking space.
- Helpful and courteous customer service.
- Strong adherence to hygiene standards.
- Convenient location.
- Inclusive, non-judgmental environment.
Cons:
- Inconsistent hot water in showers.
- Not open 24/7 as previously advertised.
- Reports of lockers being broken into.
Location / Contact
- Address: 5815 W Norfolk Rd, Portsmouth, VA 23703, United States
- Phone:+1 757-330-5362
- Website:planetfitness.com
Rating Stats
Reviews (110)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.4-star.
This business has 110 reviews.
The address is: 5815 W Norfolk Rd, Portsmouth, VA 23703, United States .
The contact number is +1 757-330-5362
This service is listed under Gym .
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Brandy Bryan
5 years ago
Great place to workout. Love it! Staff is super friendly and helpful.
JD
5 years ago
Love PF. Get the black card membership and go to any PF you want. This really comes in handy if you travel a lot.
B X
5 years ago
friendly staff, machines/ equipment always available, locker room and "facilities" are clean
Richard Shippee
5 years ago
Great place to work out. It's always clean and has new machines put in.
Jason Hicks
5 years ago
I've been to all the gyms around and this one is my favorite. Very clean and not too crowded and best of all no jerks hogging up equipment.
Johnson Jacob
5 years ago
One of the better locations in the area. Plenty of space, and there are just the right amount of machines in this PF compared to other highly trafficked locations. Plus, all the machines work!
Trisha James
5 years ago
I love PE! The classes are great! Yes PE has classes. Ask about them at the front desk. Ramon is an excellent trainer. I feel stronger and toner. Friendly staff.
LaToya Washington
5 years ago
Great facility. Always clean. Nice staff. Never too busy. Love that it's 24 hour gym. Always gives ample notice of closures. Offers good classes for weight training and beginners. Enough equipment to have an awesome workout.
logan harkness
6 years ago
Clean, polite helpful staff. Plenty of cardio equipment but lacking free weight options when crowded.
Anthony Reed
6 years ago
Great place for a no nonsense workout. Wonderful staff of people working there, very friendly.