Located at 5815 W Norfolk Rd, Portsmouth, VA, Planet Fitness offers a welcoming and well-maintained space for fitness enthusiasts. The gym provides a range of workout equipment ensuring you rarely have to wait for a machine. The staff consistently receives praise for their friendliness and professionalism, contributing to a positive atmosphere. The gym is also notably clean, with stock readily available at cleaning stations and plenty of hand sanitizers, enhancing the overall gym experience.
However, there are areas for improvement. Issues such as cold showers, the gym not being open 24/7, and security concerns have been highlighted by members. Despite these drawbacks, Planet Fitness remains a solid choice for budget-conscious individuals seeking a friendly and supportive environment for their workouts.
Pros:
- Wide variety of exercise equipment.
- Friendly and professional staff.
- Clean and well-maintained facility.
- Rarely crowded despite high membership.
- Affordable membership options.
- Ample parking space.
- Helpful and courteous customer service.
- Strong adherence to hygiene standards.
- Convenient location.
- Inclusive, non-judgmental environment.
Cons:
- Inconsistent hot water in showers.
- Not open 24/7 as previously advertised.
- Reports of lockers being broken into.
Location / Contact
- Address: 5815 W Norfolk Rd, Portsmouth, VA 23703, United States
- Phone:+1 757-330-5362
- Website:planetfitness.com
Rating Stats
Reviews (110)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.4-star.
This business has 110 reviews.
The address is: 5815 W Norfolk Rd, Portsmouth, VA 23703, United States .
The contact number is +1 757-330-5362
This service is listed under Gym .
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Alex W (Donkey)
6 years ago
For just ten bucks a month you can pick up a wide variety of heavy things. You can pick up anything you can lift as long as you put it back when you're done. You can also just pay the membership fee and play video games at home.
Alex Wray
6 years ago
Great to work out at, friendly staff, clean locker rooms and equipment, free WiFi, open 24 hours, all around good gym
Holly Marie
6 years ago
Nice staff. Two pieces of pizza on the first Monday of each month. Some locations let you get as many as you want.
Jana Haverty
6 years ago
The facility is clean, offers a wide range of equipment for cardio and strength training, no extra charge to work with a trainer, cost is minimal, and the staff is both friendly and professional.
Michael Tefft
6 years ago
Great place to come to for a good workout. Well equipped, clean with a friendly staff. I just wish they would turn the music down a bit.
Monty
6 years ago
I like it alright. Just wish they had a few more free weights available as there is always congestion there and zero in some other areas of the gym. Also like many other PFs they could stand to install lights. It's just so dark in there.
Cinis40dy
6 years ago
A good variety of equipment and most hours they aren't crowded. I go in the afternoons and have always been able to use the equipment I wanted. The atmosphere is nice and the staff is friendly.On top of being a great place to workout it's economical.
Dena Outlaw
6 years ago
I really enjoy working out here. The facilities are clean and the staff is friendly enough. They have all the equipment you need for a good workout. You may have to wait for free weights if you go during keep hours (right after everyone gets off work). Overall, it's a good place to workout without the judgmental eyes.
Ruben Baez
8 years ago
Planet fitness has all the machines you need but not all the free weights you need. It is a fantastic looking gym. You can definitely get off full body workout here.
Kim welch
8 years ago
I've been going since February and I love it. In the beginning it seemed busier but I was still able to get in and get my workouts done. Staff is super friendly and I'm loving the newer cardio machines!