Crunch Fitness - Braintree

Do not do personal training sessions here. Loved my trainer Liz.But, the billing management is dishonest. Just like countless other people said- charged without knowing. Wanted to do 8 sessions. I was auto charged and had no idea. This was never told to me. This is how they get you. Unlawful business practices- steer clear. Change your business policies and be honest with people about personal training. Until then- deal with the countless bad reviews.

A worker started taking the weight off my bar while I was lifting because she wanted my Barbell to teach a class. It’s a phenomenal idea to take off over 400LBS and take my bar out of all the bars in the gym for your class while I’m using the weight. The gym is terrible. I am never coming here again. They’re lucky I am not filing a lawsuit. I strongly don’t recommend this gym. Please stay away. This is the worst gym I have ever stepped a foot in. I have a fitness media presence and can’t wait to share what happened at this gym with my followers. Next time I’m getting videos! Multiple witnesses too.

Stay away. I signed up for one month after Jake told me to try a month and I can quit at any time with no penalty. He assured me I’m not under any contract. After four sessions I said I did not want to continue. He told me I was already paid for another month, that I had signed for recurring charges to my card. I never heard this, but I know he said quit at any time with no penalty. He said there is no refund. I tried to explain they are taking my money and I get nothing for it as I am not continuing with a trainer. In a later phone call I asked if he cancelled any further charges to my card and he said he did that right away when we spoke.The next moth another charge for $180 was on my card. I got thru to a manager, he told me my three month program requires the 3 monthly payments and any cancellations require a 30 day notice. I never, and I mean never, heard anything about three month program or thirty day notice before. The manager informed me I have trainer sessions to come in for but I get no money back.Do not go to this gym. Jake is a fast talker. If he informed me of recurring charges, I don’t recall he said it. I emphatically know he said try a month, you can quit any time with no penalty and there is no contract requiring you to stay any length of time. Beware, once they have your money nothing you say, do or don’t do will get any back. These people are thieves.One more comment…..I’ve been to many gyms over the years ((I’m 78) since I moved over 15 times, but the personal training I got here was only what any gym will give you free, usually when you sign up. This incident has not only cost me $540.00, but lost sleep and ongoing aggravation.

The staff was helpful and knowledgeable.

Great deal for only 10 a month

Clean, ample, polite staff, well equiped.

U have to get there when its not crowded tho

Super friendly staff and very clean gym!!

Has all the weights and equipment I need from a gym, open for plenty of hours, all I could ask from a gym

I have only been coming here for just about three weeks and I can say I think the place is awesome!!!