Fit Factory Braintree

Staff is friendly for the most part. Management is responsive to customer concerns. Gets pretty packed at peak hours. Has pretty much everything I need (free weights, machines, classes, nice stretching area). Could use a second quadriceps machine, military press bench, a couple more squat racks, and a few other things, but nothing major.

I've been a member of FitFactory Braintree since 2016 and one the things I like the most is the variety of classes they offer with great instructors, but one of my favorites is Kelsy. She will always push you to give an extra mile and of course you will be sore the next day lol. She is awesome and always brings new and enjoyable exercises to her clases. #Fitfactoryawards

Beware!!!! These guys are pure scambag and bottom feeders!!!! Before joining them make sure to read thru this.So I join this guys on March 10 2022 and I was charged $79 for yearly joining fee in addition to the first $10 monthly fee. However again on April 10 2022 I had another $79 applied to my credit card! Thinking that it must be a mistake I called the them and and talked to the same guy that originally enrolled me. And honestly he failed not only to explain why I was double charged but also refused to issue me a refund.If you newly enrolled with these scam-bags aka FitFactory! please double check your credit card statements and if you decide to enroll then please watch your credit card becz these guys will later side feed on fraudulent transactions that you may never noticed. I have disputed the charge and is currently under the review. DON’T LET THEM HAVE ACCESS TO YOUR CREDIT CARD, Period! Get everything in writing!This is the point. They attract you with cheap under-priced membership slogans. Once they get access to you credit card they feed on you like parasites applying different fees that you were never disclosed or perhaps never noticed. So basically they put a trap!BE AWARE!!!!!!!

All in all, FF Braintree is a decent gym located in an area with not many options to pick from. I joined a few years ago and have had an OK experience thus far despite the ever changing protocols of the pandemic. They offer a $10 per/mnth membership which is a great during these tough times. I must admit the gym did a great job during the high of the pandemic with regards to cleanliness but since then many standards have slipped which I fear will be the norm now.Firstly, the free weight area is an absolute mess. The weights themselves are torn to shreds (rubber hanging from the weight, exposed metal), always disorganized and never cleaned before being reracked. Despite being the same weight, the DBs are in all different shapes and often mismatched. This I can live with as I am used to warehouse-type gyms but its the Turf Area which really scares me.There are a number of ppl each time I am there who do a full 45-60min workout on the turf area in their SOCKS. They are doing bench step-ups, box jumps and even putting their feet in the handle attachment of the cable machine doing kick backs - all in the sweaty socks. I also saw someone barefoot just last week stretching out on the turf.. You can actually see the sweaty footprints on the benches and when they walk to get equipment in adjoining rooms. Most other members use this area to stretch and have their hands/knees on the turf which is covered in who knows what (athlete's foot, ringworm, etc.). I really wish FF would add signage to mandate footwear on the turf given how popular the area is and how disgusting the current situation is.If/when the turf area is managed better, I would recommend this gym to any and all south shore based ppl in need of a local gym membership.UPDATE: It's been seven months and this place has only gotten worse. The turf area is even more DISGUSTING; I placed a mat down to stretch and was met with a ball of hair and discarded band-aid. There are sweaty footprints EVERYWHERE as many members work out without their shoes on and do not clean the equipment afterwards. This place needs a DEEP CLEAN and better policies to protect their members from ringworm, infections, etc..

I take Korinne’s barre class and new spin class! She’s an amazingly, attentive instructor and really knows how to get a class engaged. She takes the time to make sure you’re getting the most out of any class you take with her. I always walk out of her classes burning 100s of calories by focusing on different muscles for a full body workout. I would recommend her classes to everyone!

I LOVE the zumba classes at Fit Factory. I have been going to Sarah C's classes for years!! Not only is she extremely motivating, and provides an amazing workout....she knows how to make sure you have fun! She also cares about her students and their personal workout goals!!

I am sad because I only joined this location because online they claim to offer babysitting. I signed up right away after researching gyms with that option because I was excited about bringing my baby and toddler with me when I go workout. I went for the first time by myself last week and asked how the babysitting works, to be told that that’s no longer a service they provide. That they are thinking it over. Only reason why I signed up and got the most expensive membership. Oh well, I’ll keep it for now to see if the babysitting does come back, maybe then I’ll up my stars.

The gyms are clean and the equipment is maintained well. I did have an issue with attempting to cancel my membership where I was told that there had always been a 30-day cancellation notice and that I was going to be charged not only for the month of March but also the annual membership fee. Clearly this was not making me happy. They did wave the month of March but still ended up charging me the annual fee of $49.99. The experience left me feeling rather negative about the company as a whole.

Had a great experience at this gym for a long time. When covid started i figured i would a decent person and continue to pay my 160 dollar a month membership to support a local business. As time went by and the reality of the situation showed that the gym would not be opening for a long time i decided to attempt to cancel my membership. After many unanswered emails i received a call from a collections agency for an amount of 400+ dollars, that is now also on my credit. I will be providing them with the string of unanswered emails and i will also tell every person i come in contact with to stay away from this establishment because they take your generosity for weakness. All in all a decent gym with terrible management.

This place is just cheap, that would be the only reason to come here. The building is old and not clean and the equipment is usually broken or old and in the summer the AC is either not on or not powerful enough to keep the place cool. When I cancelled, you couldn't do it over the phone, they made it really complicated and they charged me the next month, even though I wasn't coming anymore because of the high temperature of the GYM. When people talk about how GYM memberships are usually a trick, this is the place they are talking about.