Fit Factory Braintree offers an expansive fitness environment tailored to various exercise needs. Located at 288 Wood Rd Suite 100, Braintree, MA 02184, this gym features a wide range of group classes, including Zumba, yoga, and weight training. Staff members are friendly and dedicated to maintaining a clean and welcoming atmosphere, making it a go-to spot for fitness enthusiasts.
While Fit Factory Braintree excels in its gym amenities and class diversity, it struggles with customer service, especially regarding membership cancellations. Complaints about deceptive practices concerning closing accounts and additional fees overshadow the positive aspects. Prospective members should weigh these factors before committing.
Pros:
- Wide variety of group classes
- Clean and well-maintained facility
- Friendly and supportive staff
- Reasonable membership fees
- Ample parking
- Personal trainers available
- Childcare services
- Member-focused environment
- Good selection of equipment
- Inclusive atmosphere
Cons:
- Complicated membership cancellation process
- Overcrowded during peak hours
- Issues with broken and outdated equipment
Location / Contact
- Address: 288 Wood Rd Suite 100, Braintree, MA 02184, United States
- Phone:+1 781-277-0402
- Website:fitfactoryclubs.com
Rating Stats
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.1-star.
This business has 110 reviews.
The address is: 288 Wood Rd Suite 100, Braintree, MA 02184, United States .
The contact number is +1 781-277-0402
This service is listed under Fitness Center .
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Dina Pepjonovich
3 years ago
#InstructorAwards I nominate Sharilynn. Her classes are motivating and different each week (her music is always great). She is inspiring, energetic and gives you tips and options to maximize your workout. She is always upbeat, smiling and friendly.
Taylor Lawrence
3 years ago
Love Fit Factory! The facility is always so clean. Sharilynn Brown is the best instructor with the #bestplaylist! She truly makes every person in her class feel special. Her energy is contagious! #instructorawards
Cassandra Regan
3 years ago
Sarah Cartullo is an absolutely amazing instructor. She is always upbeat and getting her students involved. In non-COVID time she wouldn't hesitate to dance with you and even brought students to the front who mastered her Zumba song to showcase them. I love her. She has the best energy, motivation and playlists. #InstructorAwards #Playlist #Motivation #Energy
Kyle Sinclair
3 years ago
Great gym! I really enjoy working out at this gym, they have the equipment I need and it's not too busy when I am going. Really clean and well maintained!
jonathan Hsu
3 years ago
For the basic price per month, better than a lot of gyms out there. Spacious and clean. However; dumbbell weights need to be increased over 100lbs.
Amanda L.
3 years ago
This is my favorite for factory location. There are a ton of classes offered and plenty of machines available. The staff is always friendly. During the height of covid they were flexible with membership when the gym was closed.
Helen Yang
3 years ago
I have been trying to cancel the online membership since January of this year. Even though you can sign up online for a membership in two minutes, you cannot just give them written notice to cancel via email. They will send you a pdf form that needs to be signed and scanned that serves an "official cancellation form" and only when you submit this form you 30 day notice period is counted. Well, I contacted this company via email on January 29th to cancel. Didn't get a chance to submit this official pdf form until June 23 due to various things going on in our family . They are still charging me to this day on August 13.
Misty Leistikow
3 years ago
During covid closings I paid my dues in order to preserve jobs. After contacting the gym that I need to cancel due to a back injury, lupus and loss of job they would only close after I paid my yearly dues and the month of February. I have been unable to use these facilities for months. I guess I learned a valuable lesson it doesn’t pay to do the right thing or at least not with this company!!!!!!
Vané P
3 years ago
Fit Factory is the only gym I have ever joined, and I feel I have been spoiled. The gym, the people, and the atmosphere is so supportive and positive. I love being a part of this community!Best #PlaylistThis award definitely goes to Kelsey George, Tonia Imad, and Sarah Cartullo. Their playlists create an amazing atmosphere in classes. Truly some of the best songs that I still listen to when I want to get pumped up for any workout. Thanks Kelsey, Tonia, and Sarah!Best #EnergyThis award goes to Sarah Cartullo for keeping classes motivated despite being very hard! She really makes you want to keep going even when you think you can't. Thanks Sarah!Best #FitTipsI have to give a shoutout to my trainer, Matt Davis. His workouts and tips really help me to focus on my weaker areas so I can improve overall. He keeps things simple, but effective. Love training with him! Thanks Matt!Most #MotivatingThis award goes to Kelsey George for making me work hard in every single class format and with her motivational posts on social media. She is supportive of everyone and encourages them to go all out in every aspect of their lives. Thanks Kelsey!#InstructorAwards
Lok-Tin Yao
3 years ago
Great place, can get crowded at times (around 3-7 pm) , but it's a big gym. Plenty of treadmills, many different machines, bench, and squat racks. friendly staff. My favorite instructor is Sharilynn, very upbeat, positive, and motivational and an awesome playlist of music.#InstructorAwards #BestPlaylist