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24 Hour Fitness located at 229 E Farm To Market 544 in Murphy, TX, combines a vast range of amenities including a basketball court, pool, sauna, hot tub, and steam room. Visitors have praised the gym's friendly and helpful staff, as well as personal trainers who offer exceptional support. However, the gym suffers from maintenance issues such as broken equipment and cleanliness problems in the bathrooms and locker rooms. Despite its name, the gym doesn't operate 24 hours, and some policies such as cancellation have been a source of frustration for customers.

With a mixture of positive aspects and areas needing improvement, potential members should carefully weigh their priorities before committing.

Pros:

  • Wide range of amenities (basketball court, pool, sauna, hot tub, steam room).
  • Friendly and helpful staff.
  • Knowledgeable and supportive personal trainers.
  • Numerous classes and group fitness options.
  • Clean environment noted by some members.
  • Convenient family bathrooms.
  • Positive community atmosphere.
  • Has both indoor and outdoor lap pools.
  • Good equipment variety.
  • Some recent equipment updates.

Cons:

  • Broken and poorly maintained equipment.
  • Frequent cleanliness issues in bathrooms and locker rooms.
  • No 24-hour access, despite the name.

Location / Contact

Rating Stats

3.0

out of 5.0

55 reviews
5.0
15 reviews
4.0
11 reviews
3.0
8 reviews
2.0
31 reviews
1.0

Reviews (120)

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Bathrooms are disgusting, floors and machines are dirty and worn out. I hate working out here but it is the only one near my house. Staff sucks and machines are always broken, i dont get it. Never use the one on Beltline and Dallas parkway, the equipment is from the turn of the century

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Equipment needs to be cleaned more often specially because you have people sweating everywhere and not wiping behind them. Someone left a bottle of water in the sauna and it's been there (same spot) for 6 days now 🙄 The showers and bathrooms can use some extra TLC. If they step up the cleaning they will totally be on point. …

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How many stars do you give a gym when their New Membership Sales Team checks out with the happy hour crowd?1. Talked to Corey the manager and he said the sales staff would be there until 10pm. Ok cool. We get there at 9:30pm ready to go with money in our pocket and there's no sales staff. They just left!2. Can you, front desk lady, give us a tour? No, but we can show ourselves around just don't touch any weights you say? Oookay......there are 2 of you behind the counter, but I guess your only job requirement is to hang out here... Whatever. So we:3. Left our number for Corey to call so we could schedule a time to come back. Here's a shocker.. He never called. Guess what? I wasn't surprised.4. We waited 2 days and went back again - I know, dumb, but we really wanted to workout - it was just before 9pm and again no one in sales was there!Front desk staff freely admits that the sales team is supposed to be there until 10pm, but "they kinda make their own hours lately". Wow, I'm impressed! This club is doing so well that they don't need new members and send everyone home!5. Both times we went in to this stinky old athletes foot smelling place the front desk staff were chatting as we came in and never greeted us. We actually had to stand there awkwardly while they finished their conversation with each other before they spoke to us.We took our business to the new LA Fitness down the road. Staff there was attentive, Maria the GM called me within 5 minutes and the membership fee is half what 24 is charging.

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One star for stupid decision to close big outdoor pool for laps only. It now complete empty while the shallow one is overcrowded.

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How this gym getting a 3 stars is funny - Equipment always broken down, bathroom is stink, staffs is rude and never listen to your opinionClub manager - Never there to actuallyThey just want to get your money and that is it

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Black lady in front Mariam or something was super rude and refused to help. She was flirting with some dude the whole time and we had to wait for her to finish because she didn't want to help or be "interrupted." Lady, if you're reading this, you get paid to do your job. So do your job.

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The place is going down hill, showers not maintain, stalls broken and the pools clorien level too high. The Silver Sneakers program is great, with fantastic instructors. Four stars for them.

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Men's locker room THEFT. 3 Times, they cut the lock stole stuff. Need to buy HEAVY lock.* POLICE cases in PENDING. * Sweat soaked equipments. * NO maintenance on Swimsuit Water Extractor. Stopped working a month ago.Do not go after 10:00pm as there is not enough people, so easy to cut locks. NOT A SAFE PLACE after 10pm.

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This a rudest 24 hour fitness I ever been to. I do not know what qualifies to be super sport. The front desk lady Ana was extremely rude as I forgot to drop towel off before leaving . She threat me that if I walk out of door next time without dropping towel she will charge me $5. I thought she was kidding , but no she was dead serious. When ask for supervisor , they say all the supervisor left for the day. If anybody in the management cares about this club they should respond and and take care of customer.

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First time I joined that club I thought It was awesome. Then it all went downhill from there.There is no reception whatsoever. So if you are one of those weird people that like to workout with music from pandora like me FORGET IT. I requested it a wifi password and the guy from the entrance laughed at me RUDE!!!I have a child and one of the reasons why I joined is because of the hours of the kids club. They were better than any other gym. So I did not care about the extra cost. Well guess what that is gone too. They changed the hours for the kids club in almost half. Now I practically don't go work out for the hours. And then they just close it for no reason and don't let the clients know until you are there. That is just rude. And when they changed the hours the charge for the kids club was exactly the same.So in conclusion if you like to listen to music, read a book or any other thing that requires reception while you work out. Forget it. And if you want to watch tv in one of the machines (forget it) 80% of them don't work , if you have kids and want to work out. Also forget it that gym is not for you.I hope this helps because if I have known this before I must have certainly not joined.

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Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 3.0-star.

This business has 120 reviews.

The address is: 229 E Farm To Market 544, Murphy, TX 75094, United States .

The contact number is +1 972-244-6995

This service is listed under Gym .

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