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Gold's Gym Richardson is a spacious gym located in Richardson Plaza. The gym boasts a robust selection of clean, well-maintained equipment and plenty of free weights. Members appreciate the friendliness of some staff and numerous fitness classes, including body pump, barre, yoga, and Gold's Fit. However, due to recent management changes and frequent staff turnovers, some members feel the community vibe has diminished.

The gym offers amenities such as a pool (currently closed), saunas, and child care services, making it ideal for families. Despite these advantages, membership cancellations and refunds have been problematic for many. The gym's competitive pricing and overall facilities attract several positive reviews, encouraging locals to commit to their fitness journey here.

Pros:

  • Well-maintained equipment
  • Friendly staff
  • Wide variety of fitness classes
  • Clean facility
  • Saunas and pool (currently closed)
  • Child care services
  • Spacious layout
  • Good selection of free weights
  • Numerous fitness amenities
  • Competitive pricing

Cons:

  • Frequent management and staff changes
  • Issues with membership cancellations and refunds
  • Pool remains closed

Location / Contact

  • Address: 110 W Campbell Rd #100, Richardson, TX 75080, United States
  • Phone:+1 214-989-4604

Rating Stats

3.7

out of 5.0

47 reviews
5.0
5 reviews
4.0
5 reviews
3.0
10 reviews
2.0
53 reviews
1.0

Reviews (120)

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It's been great getting my workouts here. Sad is an understatement that it's closing:-(

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This is a poor excuse for a gym to be called Gold’s Gym. As someone who has been in the industry for over 17 years as a personal trainer and as someone who has trained for Gold’s Gym in the past. This is the by far the worst gym to ever be called Gold’s Gym. Many things are wrong with this place. Staff, might as well have AI working here cuz the staff never really engages with anyone they just sit there and watches you check in. Locker rooms are absolutely disgusting! I’ve never see locker rooms/bathrooms at any gym be as dirty as here. Even when the guy who “cleans” he gets all his stuff out and then leaves it there and goes off and does something else. You’re lucky if you find a piece of cardio equipment that actually works properly. Most of the weight lifting machines don’t work correctly (when issues are brought up to staff is apathetic, the space is not utilized efficiently at all, lots of wasted space. Add to the fact that they are closing (which is almost unheard of for a gym to close) they either get bought or new management takes over and does a complete overhaul, which needed to be done a long time ago. As far as management, never seen them walk the gym floor, engage with members, nothing just sits in the office every time I’ve been there, so no wonder this place is closing. Direction comes from management and when management is lazy this is the outcome. From how this place is run, they worked hard for this place to close. Just hope a new gym takes over and is a complete 180 of this place, utilizes the space more efficiently, has clean locker rooms, showers that work, maintains all pieces of equipment (cardio and weight lifting machines) and if something is not working, it’s taken care of in a reasonable time, staff is friendly and engaging and management is not lazy and hides in their office all day.

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Front staff not so friendly. Younger crowd in the afternoon.

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My wife and I have been members here for several years, having transferred from the Plano location when that permanently closed a while back. The Richardson location has been good for us, but now it's also closing down permanently on August 20, 2023, with memberships being transferred to Texas Family Fitness (please see the attached photo.) Many thanks to the Gold's Gym staff, sorry to see the place close.

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Great local gym, not too crowded. Robust selection of equipment. They have a pool and classes. Much bigger than it looks from the street. been going seriously since march 2022, very happy with the available equipment and machines. plenty of Free weights.Update: they take suggestions, they just got a full set of kettle bells

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I've been a member of Golds Gym for quite sometime and elected to make this my home gym because it's closer. However, this gym stays nasty and yes I said nasty! I was there on today and someone's personal towel was still on an ab machine that was there on Monday! The ladies restroom is always UNKEPT, no soap in the dispensers, trash cans are always full! I bring my own disinfectant wipes because who knows what's in those spray bottles! As a paying customer this is unacceptable considering we just came out of pandemic! If your considering Gold's Gym, do not make this one your home gym. Unsanitary and not clean!

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Speak to manager if you're canceling. They lost my original cancellation form, now they're ripping me off for 2 more months dues.

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Great place to work out! Gym is always clean and staff is very nice and helpful!

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This gym is amazing I love how well everyone treats you and how amazing the machines are I have a blast every single time I come in. Thank you for the gains.

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I am visiting from out of town, and decided to give this gym a try because the outside looked so new, and I was amazingly surprised. The facilities are clean, well kept, plenty of room, and the equipment still looks new. It's definitely mid to high tier facility ~

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Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 3.7-star.

This business has 120 reviews.

The address is: 110 W Campbell Rd #100, Richardson, TX 75080, United States .

The contact number is +1 214-989-4604

This service is listed under Gym .

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