acac Fitness & Wellness Short Pump

I've been an ACAC employee since 2014, at the Short Pump facility for over a year and really like it there. I'm a full time registered nurse (RN) within the company-how many gyms do you know of that has a nurse on staff? None that I know of, at least. The administration has been supportive (at both locations) and accepts input from employees on how to make the facility better. I have never felt belittled and always appreciated the fact that the company put the members first, even during a pandemic. I have worked in many gyms and the dedication that this company puts in regards to cleanliness (especially during COVID) and customer service is unparalleled....and I've been in the game for a long time so I'm aware of how certain aspects of the day to day operations can be compromised. Most of all, ACAC has hired people who actually "care", which is rare for many companies. I've been very happy and lucky to be working for such a good company and have enjoyed every day I've been there.

Amazing club with gorgeous amenities. Wish the hours would be extended and the hot tub and sauna would reopen! Soon I hope! Staff is super friendly and helpful. Membership team is also doing a fair and great job.

Can’t say enough good words about ACAC at Short Pump. Very nice facility, probably one of the best one I have been in the US and I have been to a few. Friendly people, clean amenities, towel services, plenty of things to do from cardio and weights to group classes and multiple pools. We have been members since we moved to Richmond.

Awesome place! Staff is so friendly and ready to help at any moment. I was so intimidated on my first day but within 10 minutes, I was made to feel right at home! Join this gym! You will be so glad you did!

Top tier the rooftop bar lounge and pool is everything

This gym is good if you want cardio equipment. If you are trying to do squats or deadlifts the equipment is very limited. There really just isn't enough cages or room to lift, even during slow times in the middle of the day. Don't try to use the PT space, which is supposed to be shared, unless you want rude looks. I only stay for the outdoor pool at midlo.

Great club! Locker room is very clean and includes lockers, towels, hair dryer, etc. Staff is quick to assist with questions or requests. All of the equipment, classes, and courts you need for great workouts. Also so made a lot of friends with other members over the past few years.

ACAC Short Pump is a wonderful gym, it really almost feels more like a club with the rooftop pool and snack bar. They have a great variety of group classes and great variety of equipment. All of the staff members are friendly and always willing to answer questions. This place sets the bar high for the competition!

Man this jank is sweet. Work out equipment is amazing. Not to mention that it's a great spot to get a mini vacation at, with the rooftop pool, jacuzzi, and other accessories to have a great time, even when your not working out. Best facility in Richmond! Worth every bit of the price! PLUS MORE!

Tons of equipment, staff is friendly. I don't feel judged by the staff or the people who go here when I'm working out. Rooftop pool and cafe/bar are great, but they sometimes deny you service 10-15 minutes before their cafe closing time. Decent pricing and the smoothies are delicious, though. Can't wait to make this my workout getaway! Excited to start signing up for classes (there are soooo many to choose from!) and getting in better shape..