Retro Fitness in Rochester, MI, offers a rich community atmosphere with a friendly staff and a variety of programs to suit all fitness levels. The gym maintains a full range of equipment and amenities like group fitness classes, chair yoga, and a kids' club. Their customer service stands out with personal assistance and a knowledgeable team that caters to individual member needs. Some reviews highlight the affordability and cleanliness of the facility, making it a welcoming environment for new and seasoned gym-goers alike.
However, the gym isn't without its drawbacks. Overcrowding during peak times, outdated equipment, and issues with payment practices have been cited by some members. The facility could benefit from more comprehensive maintenance and a more transparent approach to billing to improve overall customer satisfaction.
Pros:
- Friendly and welcoming staff
- Diverse range of fitness classes and programs
- Clean and well-maintained facility
- Convenient location in downtown Rochester
- Affordable membership options
- Knowledgeable trainers and personal attention
- Positive and supportive community
- Smoothie counter and dry sauna available
- Flexible summer memberships
- Excellent customer service recovery
Cons:
- Overcrowded during peak hours
- Outdated or broken equipment
- Questionable billing practices
Location / Contact
- Address: 637 N Main St, Rochester, MI 48307, United States
- Phone:+1 248-650-6200
- Email:[email protected]
- Website:retrofitness.com
Rating Stats
Reviews (113)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.6-star.
This business has 113 reviews.
The address is: 637 N Main St, Rochester, MI 48307, United States .
The contact number is +1 248-650-6200
This service is listed under Gym .
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Catalina Harris
1 year ago
Pretty disappointed with the quality of this gym (equipment, upkeep, etc.)I recently joined and not only is it over crowded however I can never find a machine to use. It’s unfortunate as this is close to my house. I now need to look for a new gym starting next week as I can’t deal with this over crowdedness.
Verrod Forcon
1 year ago
This gym is awesome. Feels like a second home.This Gym’s community is close with each-other, and the atmosphere is very friendly.The staff treats everyone with the utmost respect and kindness.This gym personally cares about each individual member that chose to be apart of it.I Highly Recommend this gym for people who are nervous about beginning their workout journey.
Sarah margrate
1 year ago
I think there are much better gyms in the area. While this gym is cheap ($20/month) you get what you pay for. I had a terrible experience at this gym. The equipment is outdated and constantly broken, the staff is unhelpful and uninterested in solving problems, and the facilities are outdatedAlmost cut myself on a cable that was broken and a sharp piece of metal was sticking out.
Todd Simpson
1 year ago
Thank you for the 5 stars, Todd! We hope your workouts here with us are the best they've ever been. See you again soon!
Robin Boeling
1 year ago
Clean and friendly people.
Carlethea Harris
1 year ago
Feel welcomed and friendly staff EVERY time I have entered
Ape Factory Apparel
1 year ago
The gym is always crowded and always has a billion classes going so you are always left with only half the gym to work out in.
Stephanie Van Daele
1 year ago
There is always machines available to use, the place is always clean & the staff is very friendly. The app is a bit clunky to use but it's okay.
Sean Dineen
1 year ago
Just joined, equipment is nice! Not very crowded, membership fees a reasonable and I can bring a guest whenever.
Justin Robinson
1 year ago
I love Retro Fitness! It has a great family atmosphere along the all the necessary equipment to be in your best shape. The staff is knowledgeable and friendly, and the location is perfect! I recommend Retro fitness Rochester to anyone interested in getting a gym membership!