Retro Fitness in Rochester, MI, offers a rich community atmosphere with a friendly staff and a variety of programs to suit all fitness levels. The gym maintains a full range of equipment and amenities like group fitness classes, chair yoga, and a kids' club. Their customer service stands out with personal assistance and a knowledgeable team that caters to individual member needs. Some reviews highlight the affordability and cleanliness of the facility, making it a welcoming environment for new and seasoned gym-goers alike.
However, the gym isn't without its drawbacks. Overcrowding during peak times, outdated equipment, and issues with payment practices have been cited by some members. The facility could benefit from more comprehensive maintenance and a more transparent approach to billing to improve overall customer satisfaction.
Pros:
- Friendly and welcoming staff
- Diverse range of fitness classes and programs
- Clean and well-maintained facility
- Convenient location in downtown Rochester
- Affordable membership options
- Knowledgeable trainers and personal attention
- Positive and supportive community
- Smoothie counter and dry sauna available
- Flexible summer memberships
- Excellent customer service recovery
Cons:
- Overcrowded during peak hours
- Outdated or broken equipment
- Questionable billing practices
Location / Contact
- Address: 637 N Main St, Rochester, MI 48307, United States
- Phone:+1 248-650-6200
- Email:[email protected]
- Website:retrofitness.com
Rating Stats
Reviews (113)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.6-star.
This business has 113 reviews.
The address is: 637 N Main St, Rochester, MI 48307, United States .
The contact number is +1 248-650-6200
This service is listed under Gym .
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M C
2 years ago
Helpful and friendly staff
Curtis Petterson
2 years ago
Clean and friendly
Jake Korte
2 years ago
sick lighting
Aly
2 years ago
Excellent staff, good equipment, and good crowd!!
Marie Rd
2 years ago
Great class at 9:30 today!!!
Joe Bemis
2 years ago
Super clean, friendly staff!
Daniel Clarkson
2 years ago
A great place--respectful club members and a clean facility!
Stephan Conlee
2 years ago
My favorite gym! Plenty of equipment, a nice floor plan and it's clean.
Mary Elenbaas
2 years ago
Clean - spacious - up to date training whether alone or in a group! LOVE Sandy's Barre Fusion!!!
Dale Peppel
2 years ago
Did my first SilverSneakers fitness class here. Great trainer and workout routine! Definitely will be back there for more!