24 Hour Fitness at McKee Road, San Jose, offers a wide array of exercise equipment and amenities. The gym features cardio and strength-training machines, free weights, a sauna, a steam room, and a pool. Despite its ample offerings, the facility suffers from overcrowding, cleanliness issues, and poor maintenance. Many complaints highlight broken machines and unsanitary conditions, especially in the locker rooms and showers.
The staff receives mixed reviews; while some members praise their friendliness, others criticize their lack of attentiveness and professionalism. Despite the negatives, the gym remains a popular choice for many due to its extensive equipment and spacious environment.
Pros:
- Wide variety of exercise equipment
- Sauna, steam room, and pool available
- Friendly staff
- Spacious environment
- 24-hour access (most days)
- Classes available
- Equipment is usually in good shape
- Cleanliness improving thanks to some staff
- Great crowd and friendly atmosphere
- Easy check-in and out
Cons:
- Overcrowded, especially during peak hours
- Maintenance issues with broken equipment
- Unclean locker rooms and showers
Location / Contact
- Address: 2323 McKee Rd, San Jose, CA 95116, United States
- Phone:+1 408-457-6866
- Website:24hourfitness.com
Rating Stats
Reviews (110)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 3.3-star.
This business has 110 reviews.
The address is: 2323 McKee Rd, San Jose, CA 95116, United States .
The contact number is +1 408-457-6866
This service is listed under Gym .
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Jake Sharon
1 year ago
Always busy, bathrooms smells. Besides that great gym.
Oscar jauregui
1 year ago
Horrible customer service! Lazy and not willing to assist anyone. Employee was unwilling to help, all he wanted to do was continue to sit in his conference room on his phone.
Canh Le
1 year ago
The swimming pool water is milky and has an aroma of an overflowing toilet.
Shawn Nguyen
1 year ago
Can this 24 Hour Fitness SuperSport club please fix the AppAudio feature so members can listen to audio? Us members pay a premium at SuperSport clubs.
Rodney Williams
1 year ago
The equipment is in very good shape. They are keeping the area clean. Most of the people working out do a good job wiping down the equipment after use.
Farshid Tazesh
1 year ago
This is a huge gym and it gets very crowded these days. But there is only 4 squat stations, only 2 inclined bench presses and only 3 be ch presses. You need to wait inline forever here if you do weight lifting. On the other side they have like 40 treadmills and I have not seen like more that 10 of them being used at a given time.
Ash Ali
1 year ago
I like this gym, it has everything you need and staff is friendly. Its just super busy all the time so tough to get on the racks or use particular equipment sometimes.
javier
1 year ago
This gym is super dirty. I have yet to see this gym to be clean. Basketball court is always trashed. You can see peoples sweat marks from last year all over the walls.
Alexander Colmenero
1 year ago
Should change the name from 24 hour fitness to 24 hour disgusting. This gym is never clean. I go often and the only thing clean in the locker rooms is the soap.
Joseline Torres
1 year ago
This gym is so nice to go to also the staff is very nice and respectful also the cleanness of this place is improving thanks to Graciela she is a very hard worker and such a sweet person she does most of the hard work and a very clean place.