24 Hour Fitness at McKee Road, San Jose, offers a wide array of exercise equipment and amenities. The gym features cardio and strength-training machines, free weights, a sauna, a steam room, and a pool. Despite its ample offerings, the facility suffers from overcrowding, cleanliness issues, and poor maintenance. Many complaints highlight broken machines and unsanitary conditions, especially in the locker rooms and showers.
The staff receives mixed reviews; while some members praise their friendliness, others criticize their lack of attentiveness and professionalism. Despite the negatives, the gym remains a popular choice for many due to its extensive equipment and spacious environment.
Pros:
- Wide variety of exercise equipment
- Sauna, steam room, and pool available
- Friendly staff
- Spacious environment
- 24-hour access (most days)
- Classes available
- Equipment is usually in good shape
- Cleanliness improving thanks to some staff
- Great crowd and friendly atmosphere
- Easy check-in and out
Cons:
- Overcrowded, especially during peak hours
- Maintenance issues with broken equipment
- Unclean locker rooms and showers
Location / Contact
- Address: 2323 McKee Rd, San Jose, CA 95116, United States
- Phone:+1 408-457-6866
- Website:24hourfitness.com
Rating Stats
Reviews (110)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 3.3-star.
This business has 110 reviews.
The address is: 2323 McKee Rd, San Jose, CA 95116, United States .
The contact number is +1 408-457-6866
This service is listed under Gym .
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ivisible buddy
3 years ago
Nice, clean & friendly staffs.
Roland Francisco
3 years ago
Clean gym with new equipment. Friendly staff
Billabong Humperdinkle
3 years ago
I love their pool there. Great place to swim
Theresa Vo
3 years ago
So happy I can workout again properly. I really missed lifting heavy for the last 5 months. Only complaint I have right now is having to make an appointment in order to get a workout session in.
GabyV
4 years ago
Beautiful, brand new and arranged perfectly!! Let's keep it this way people !!!
April Shoemaker
4 years ago
Easy in and out with pool, hot tub etc. Also spinner for suit so it dries fast afterward. Staff very helpful and friendly.
Vu Nguyen
4 years ago
Brand new everything.3 lanes swimming pool.Full basketball court.Sauna and steam room.Turf pit.Whirlpool.4 Olympic/squat racks.Cycle room.
K Kumar
4 years ago
It’s nice and all, but I just always have a better workout at the Calaveras Super Sport. I live right by this place but I always prefer making the drive to Milpitas.Things that I find better at the Calaveras location:- They don’t have the fans running on max speed like this location which I personally don’t like (I wanna sweat!!)- Parking Lot is much bigger. I can park far away safely to avoid getting my car door dinged.- Feels a lot bigger and less cramped!- Vibes. This plaza in ESSJ just feels ghetto!Again, there’s nothing wrong with this place. I just have better workouts at the other location in Milpitas.
Bryce Simpson
4 years ago
I was just as excited as the next member for the new facility. Until I realized that once again 24 hr is all about the dollar instead of customer satisfaction and experience. Sure everything is new and and it's local, but the personal trainers walk right through your workout area in the middle of a workout!? Don't they realize that hinders momentum and interrupts a workout!?Even worse a trainer on the clock was soaking up space on the stretching machine!? Hello, shouldn't you be working and let the members or those who are working out stretch!? Why are these staff members so inconsiderate!?Corporate if you're listening start investing in training your staff for customer experience and helpfulness! Not sales and fake smiles..
Andrew Tran
4 years ago
Oh how I love this location opening up. Down the street 24 Hr fitness should not exist.This location is new. So new locker room smell, equipment, everything. Parking hasn’t been an issue for me. Early morning sessions will do that haha. I'm greeted every single time and a "have a nice day" when I leave.I do wish they would add another squat rack but not a big issue.