Waterworks Aquatics San Jose

We love Waterworks! I cannot say enough good things. My two children (ages 3 and 6) have been taking weekly lessons here for almost a year. We absolutely love their teachers- my kids have Gaby and Marco and they are beyond fabulous! They are patient and fun and the kids love their lessons. Gaby and Marco are outstanding teachers and I am amazed by how much my kids have learned- they are now swimming independently and learning strokes, diving, etc. When we started they were not swimming at all and their progress has been remarkable. I give their teachers the credit as they've skillfully guided them and taught them so much while also making it fun. The facilities are excellent (my kids needed a warm indoor place) and there is a play pool with a lifeguard where kids can play before or after their lessons with other kids- we love that! (The lifeguards are so nice also- very attentive and engaged with the kids, especially Ricardo) The showers are always clean and several of them have attached dressing rooms which are great for managing multiple little ones. The staff are helpful, friendly, and good with kids (and while we are devoted to Gaby and Marco the other teachers seem great too). I also appreciate the flexibility of lessons- if we have to miss a lesson we can do makeup lessons (so long as we give at least two hours notice), which can be scheduled online at our convenience. I also appreciate that after each lesson, instructors provide a brief summary of how the child is doing, what skills they are working on, etc. We are so thankful for Waterworks!

At 2.5 years old our son is well on his way to swim independently after taking Parent&Me classes and now semi-private classes. All the teachers are great with the kids and our son has learned so much from them already.The facility is clean and things get fixed promptly. All staff is really friendly and helpful.No complaints and recommend Waterworks @ Bascom to everyone!

I’ve been taking my 3 year old here for 2.5 years now and we love it! Not only is the staff friendly and helpful, but the facility is clean as well. My son takes lessons with Miss Toni and she is wonderful! She is always engaging and modifies her lesson on each child and skill. Week after week I see progression in my son’s ability to swim on his own. Miss Toni takes the time with patience to focus in on the skill thst needs work to be promoted to the next level. I also love that Waterworks Aquatics has a make up lesson policy. Things happen and come up, but I am always reassured I can reschedule if need be.

Awesome place to learn. Brought out two kids here, and now they're comfortable in the water and can swim across the pool. The instructors are great! Their themed family nights are a great reason to go and swim. And their shower facilities are awesome.

Great staff, lots of changing room, water temperature is warm, teachers are great

I would recommend parents choosing the right instructor! Go sitting there and observing all the instructor's lessons, remembering the good ones names and booking them online. Some instructors are very passionate and experienced but some of them are very poor dealing with kids. My older one does well with his lessons. His instructor is Alejandro(a very experienced and nice instructor). However, my younger one, on the other hand, is struggling. She has been having weekly lesson for almost 10 months with almost little or no progress. The instructors are young and moving quickly, so every time there is a change, my daughter has to adapt the new teacher and kind of struggle to move forward. If we're unlucky and get an inexperienced instructor they send to us, it gets worse. The instructor soon loses interests with teaching and handle the kids poorly and sometimes even not giving enough time, although the lesson is only 20 minutes. For the front desk staff, if everything is ok, they seem friendly and happy. If there are some problems, they don't act helpful or happy anymore! We just can't expect much from them when things are not going smoothly.

Great place for lessons for kids. Of course since they are mostly used by kids to pool is not quite as clean as an adult only pool. Instructors here are great... Patient and friendly. We've seen good progress and have seen others gain confidence in the water.

My daughter started her swim lessons almost 7 months ago.For 4 months she was progressing very slowly with her instructor, although she gained a lot of confidance, she lacked the technique.We switched her instructor to Caitlin and switched 2 levels in 2 months and progressing much faster and more confident.Scheduling/rescheduling classes is a lot of hassel based on the person doing it.

We have worked with a number of instructors. With 3+ kids, my children have a range of personality differences: from a reluctant sea snail, to a partial mermaid, fraidy cat Loch Ness, & even the dreaded sea devil; these coaches have seen it all. 20 min lesson are a plus & minus... My oldest prefers back to back lessons. My youngest counts the seconds until she can go dip back into the waiting pool.PROS:The water is pleasantly warm (especially for the littlest of students), the children are free of shivering through lessons. Separate or combined shower & changing room options with Bathrooms in another area. Swimsuit dryer/spinner. Hair dryers & a bench wall. Staff is cheerful & friendly.CONS: Seems like the swimsuit dryer/spinner is frequently out of order or under repair. The showers are tidy but drains are not cleaned often enough. The superficial repairs have not been completed (walls & patching still visible) & we been swimming with them for 6months. *These things in no way affect the quality of the instruction we receive.Overall, I'm happy & my kids are more confident swimmers.

Our experience with Waterworks Aquatics has been nothing but fantastic! Both my girls have loved it and I've seen a huge increase in confidence and skill. The staff and instructors are professional, kind, and patient. I've been so impressed with how easily they have adjusted their teaching technique to each of my kids' individual needs. We will be staying with Waterworks!