24 Hour Fitness at Walnut Creek offers a comprehensive gym experience with a wide variety of equipment and amenities. Located at 2800 N Main St, Walnut Creek, CA, the gym is open 24 hours most days except for limited hours on Sundays and closures on major holidays. The gym boasts an extensive range of cardio machines, weightlifting equipment, a pool, steam room, and sauna, catering to diverse fitness needs. Many members appreciate the helpful staff and well-maintained facilities.
However, the gym does have its downsides. Peak hours can be extremely busy, leading to long waits for equipment. Additionally, some members report inconsistent equipment maintenance and cleanliness issues in the restrooms and locker rooms. Customer service experiences vary, with some patrons noting rude or unprofessional interactions with staff.
Pros:
- Open 24 hours on most days.
- Wide variety of equipment and amenities.
- Clean facilities.
- Helpful front desk staff.
- Pool, steam room, and sauna available.
- Large cardio zone.
- Convenient location near freeway.
- Great customer service from specific staff.
- Numerous classes and spacious floor plan for workouts.
- Positive experiences with personal trainers.
Cons:
- Very crowded during peak hours.
- Inconsistent equipment maintenance.
- Cleanliness issues in restrooms and locker rooms.
Location / Contact
- Address: 2800 N Main St, Walnut Creek, CA 94597, United States
- Phone:+1 925-357-4733
- Website:24hourfitness.com
Rating Stats
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 3.6-star.
This business has 120 reviews.
The address is: 2800 N Main St, Walnut Creek, CA 94597, United States .
The contact number is +1 925-357-4733
This service is listed under Gym .
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Darrin Tinsley
5 years ago
Staff is friendly and helpful. The equipment is clean and in working order and when things break every effort is made fix it immediately. Parking can be a drag. That all said the place is packed all the time so expect that the locker room will be messy and some piece of equipment will be broken
Eric Gibbons
5 years ago
Really tired of thos place. This location has gotten so over crowded that I can rarely ever find parking and use the equipment I want. Tried to cancel my membership but that required a huge cancellation fee. Do not recommend this location, it was great at a time but its popularity has ruined it. Way too crowded of a gym
Becky Little
5 years ago
I’ve worked out at this facility since it opened. I recently bought personal training sessions with Jeff Blake who helped me with the last 7lbs I wanted to lose to achieve my goal. These last pounds are truly the hardest to loss. The workouts he had me do really kept me on my way to achieving my goal and getting me into the best shape I’ve been in for awhile. He inspired me to continue on my own, giving me the foundation and confidence to continue what we started. Thank you Jeff!
Arya Kh
5 years ago
Management is awful in this place.Be aware of this place. This gym is NOT SAFE at all. Inside and out.There are numerous car break ins everyday in parking lot. Thieves breaking into locker rooms everyday so random. They just broke into four lockers in less than five min AND all 24 hour fitness did was just to write a useless incident report.
kyle brigham
5 years ago
Not impressed. 1 star is harsh but i'll tell you exactly why. I was lied to when signing up for a membership. I was told with my membership I could access all gyms with a basketball court. Since I travel a lot, 24 hour fitness seemed like a good option. However, when I visited this location on business they wouldn't give me access. I told them all I want to do is shoot hoops for an hour and they pushed back hard! Literally arguing over this petty request even though I told them what I was told when signing up. I don't care about towel service or use the bicycle room, all I wanted to do was shoot a couple hoops! I promise I will not be signing up for another membership and I suggest you do the same. There's much better options for a smaller price with better facilities and much nicer customer service. Save yourself the time and hassle!
Ari Zaccai
5 years ago
Nice, sometimes hard to find parking but usually ok. I don't use the showers or towel service , got a good two year membership deal from Costco and it's definitely a great value. (Renaissance club sport - my former gym - was way nicer but also cost five six times more:)).
Colleen
5 years ago
Large facility but can get very busy in the afternoons. Ok job cleaning, I have gone in the evening before and had no paper towels to clean machines and the towels overflowing in the bathroom. Always hair in the showers. Otherwise, large amount of treadmills/ elliptical a upstairs and weights down. I like the sauna and steam room, never had an issue with cleanliness there. People are polite, staff are knowledgeable. They have towels to use which is a nice bonus.
Josue Chaidez
5 years ago
I really don't know what to expect when I come here. I only come on weekends. I can expect to circle the parking lot for about 5 minutes in the morning (7-10am) looking for a spot. Locker-rooms can be extremely clean, or a complete circus show. They do have a spacious floor plan though and it's easy to get on equipment. The equipment itself is well maintained - huge plus.
Justin 9192
6 years ago
Gym itself is five stars, the terrible parking, disinterested employees, and terrible locker room designs bring it down to 4. During morning and evening rush it's a madhouse and you will not be able to park in the lot.
Knee Dragon
6 years ago
Towels like I paid for! Clean facility lot of new equipment. Still hate the hoist equip that moves, but most importantly NO CNN propaganda news!