Planet Fitness in Santa Ana offers an affordable and spacious gym environment with a variety of equipment for different workout preferences. The gym is known for its cleanliness and friendly staff, creating a comfortable atmosphere for all members.
However, the gym has faced numerous complaints regarding customer service and billing issues. Some members have also expressed concerns about the maintenance of equipment and safety in the parking lot, which can affect the overall gym experience.
Pros:
- Affordable membership fees
- Clean and spacious gym
- Friendly and helpful staff
- Good variety of cardio machines
- Hydro massage beds and massage chairs available
- 24-hour access on weekdays
- Judgement-free environment
- Well-kept locker rooms
- Individual TV screens on machines
- Convenient location with ample parking
Cons:
- Issues with billing and cancellations
- Inconsistent maintenance of equipment
- Concerns about safety in the parking lot
Location / Contact
- Address: 1760 E Edinger Ave, Santa Ana, CA 92705, United States
- Phone:+1 714-912-9450
- Website:planetfitness.com
Rating Stats
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.2-star.
This business has 110 reviews.
The address is: 1760 E Edinger Ave, Santa Ana, CA 92705, United States .
The contact number is +1 714-912-9450
This service is listed under Gym .
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Adriz Beatriz
5 years ago
I'm giving it a one start only because of the reviews. I just recently moved to SA and this facility is literally a mile away. LA fitness is to far, however, after reading all the reviews. I am not sure if I will get a membership here. Can someone state if there is still mold in the women's bathrooms? How about the homeless people coming in into the showers? Have the staff gotten properly trained to meet customer service standards? I would really appreciate feedback. I mean I'd like to join asap....
Bradley Evan
6 years ago
I've been twice in the late morning, after the morning "Rush" & it's been dirty & nasty in the Men's bath & shower area....Staff, PLEASE CHECK THINGS MORE OFTEN & CLEAN UP.....MEMBERS....DON'T BE A DIRTY MESSY PIG & THINK OF OTHERS, PLEASE.....AND GO EASY ON THE COLOGNE & BODY SPRAYS.......THANKS !!
Jesse De Nova
6 years ago
I enjoy working out here. Great environment amazing customer service. Very affordable. Will recommend my friends to this gym
Gerie Masilotti
6 years ago
My favorite location!! Clean, huge, full of machines and free weights... everything you need. The staff is awesome, courteous, helpful, friendly. I love going to this location.
Christy Ozuna
6 years ago
Staff are pleasant and attentive, equipment and facilities kept in good working order, my only suggestion is updating the showers in the locker rooms. Near-trickle water pressire is inevitabe with well-used shower heads.
Brian Dagenais
6 years ago
So far so bad.... I signed up online and when I went in they said I choose the wrong location and instead of correcting issue they told to call the other gym. but when I did that at the front of the employee it just went to voice mail. So what did the not so help full clerk tell me... leave a message or you will have to go over there. Not a good start to for new customer. They have just lost a new customer.
Linda Valenzuela
6 years ago
Big, for the most part clean. I’ve noticed a lot of people don’t always clean their equipment after using. There’s mold in the woman’s showers, hydro bed still isn’t working . But other than that it’s good.
A. R.
6 years ago
Always can find parking and usually able to utilize workout equipment without a long wait. Always greeted when entering. Only issue I noticed at this particular location is sometimes the tv on some of the treadmills and the ellipticals do not work. And they seem to run out of paper towels to wipe equipment. Best time to go are early mornings Mon through Sunday for a good full body workout.
Ashley Morales
6 years ago
This location is clean, not very busy unless you hit it during peak times like 3-7pm. Mornings are usually lighter. Free weights are mostly dumbbells, a plenty of machines too. Siren doesn't ring often if at all. Pizza and bagels monthly of that's your thing.
Luis Herrera
7 years ago
Been going here for three months now in the early morning and its pretty great. It does get crowded in the evenings though.