Planet Fitness in Santa Ana offers an affordable and spacious gym environment with a variety of equipment for different workout preferences. The gym is known for its cleanliness and friendly staff, creating a comfortable atmosphere for all members.

However, the gym has faced numerous complaints regarding customer service and billing issues. Some members have also expressed concerns about the maintenance of equipment and safety in the parking lot, which can affect the overall gym experience.

Pros:

  • Affordable membership fees
  • Clean and spacious gym
  • Friendly and helpful staff
  • Good variety of cardio machines
  • Hydro massage beds and massage chairs available
  • 24-hour access on weekdays
  • Judgement-free environment
  • Well-kept locker rooms
  • Individual TV screens on machines
  • Convenient location with ample parking

Cons:

  • Issues with billing and cancellations
  • Inconsistent maintenance of equipment
  • Concerns about safety in the parking lot

Location / Contact

Rating Stats

4.2

out of 5.0

28 reviews
5.0
19 reviews
4.0
14 reviews
3.0
40 reviews
2.0
9 reviews
1.0

Reviews (110)

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Back after covid.. you were good tomme before planetfitness... please be good to me.. or back to the competitors i go..

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It's a good planet fitness cleanly and the staff is friendly and helpful

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Good gym full set of monkey bars. Awesome

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Unprofessional,poor customer service, highly disappointed in this Pf they gave me the run around and lied to me was fooled by their poor quality staff.

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Great place to work out at. Very spacious. And clean. Customer service was very attentive.

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My Guest and I enjoy this Planet Fitness. The Staff is very nice, knowledgeable and always very helpful. We go on weekdays/evenings and machines are always available. Gym is very clean and well maintained.

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I don't like sports, but I often travel across the country, and I can take a clean hot shower here, which is the only reason I sign up for membership. Other gyms don't allow bathing, deliberately break down the bathroom facilities, adjust and shorten the business hours, and make it difficult to take a bath. This is a very stupid way of doing business, because the real homeless people are not afraid of getting dirty . Most of them don’t take a bath at all. I think it’s a smart business manager to provide temporary bathing function to travelers. After all, most members are not homeless. We should prepare a bathing function for most people and provide members with a normal gym. Function, bathing is an essential function of the gym.

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Once I forgot my headphones and had to listen bad bunny in the gym for an hour bruhAnd they close 7 pm TUT

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I like the equipment and I like that there's a lot of breathing room. Also like the fact that it's not over over problem, I also like the price, and the hours of operation are a lot better than crunch Fitness

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Club is okay but People here are are the most judgemental, rude, unkind people. They complain about homeless smelling bad THEN complain about homeless taking a shower!! Too many mentally ill selfish people. PF should ban ignorant, mean girls and guys. 🙄 …

No reviews yet

Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 4.2-star.

This business has 110 reviews.

The address is: 1760 E Edinger Ave, Santa Ana, CA 92705, United States .

The contact number is +1 714-912-9450

This service is listed under Gym .

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