Planet Fitness in Santa Ana offers an affordable and spacious gym environment with a variety of equipment for different workout preferences. The gym is known for its cleanliness and friendly staff, creating a comfortable atmosphere for all members.

However, the gym has faced numerous complaints regarding customer service and billing issues. Some members have also expressed concerns about the maintenance of equipment and safety in the parking lot, which can affect the overall gym experience.

Pros:

  • Affordable membership fees
  • Clean and spacious gym
  • Friendly and helpful staff
  • Good variety of cardio machines
  • Hydro massage beds and massage chairs available
  • 24-hour access on weekdays
  • Judgement-free environment
  • Well-kept locker rooms
  • Individual TV screens on machines
  • Convenient location with ample parking

Cons:

  • Issues with billing and cancellations
  • Inconsistent maintenance of equipment
  • Concerns about safety in the parking lot

Location / Contact

Rating Stats

4.2

out of 5.0

28 reviews
5.0
19 reviews
4.0
14 reviews
3.0
40 reviews
2.0
9 reviews
1.0

Reviews (110)

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One day at a time .Got to push yourself.Clean gym and you can even see tv while working out thats cool you keep updated with what's going on .

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I've been going to this gym for a couple if weeks now. Having been to 24 Hour fitness before, I see little difference. Biggest fear was the lunk alarm rumors, but I've never had a problem with that. Gym isn't overcrowded, there are always machines available. It's not gonna he a perfect experience, but if you're short in cash, it's not a bad place to go to.

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I’m giving this 2 stars purely off of the fact that one of the other reviewers is right. The parking lot at night, I went at 10pm, was super sketch. I got there for the first time and saw a good handful of cars parked there which seemed normal, until I noticed that pretty much no one was inside the gym. Taking another look around me there was people in and around the cars idk what they were doing but I decided it was best to leave after reading the other reviewers experience with the people there.

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This gym has really declined in quality. The maintenance is really bad, the equipment is worn and hasn’t been replaced in months. I spoke to the manager 3 months ago about this issue and it has not been solved to this day. Completely disappointed since I have been a member for 2 years, and have seen how badly this gym is now being managed. This 2-star rating is a generous rating.

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It's a great gym buy you guys should hire surcurity gaurds to much like homelessness and.they can hit my wind shield.

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I question the cleanliness based on the showers. Seems understaffed based on constant lines, of few people, to purchase something as easy as a water.

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Lights kept turning off in the locker, sketchy people and cars outside, showers can hurt because the water pressure is really high, and some staff can be a little aggressive while talking to you.

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Long time member can't even post pone a payment one day lol I guess it's business but not like I was asking for a free month. Years of loyalty for no help.

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I really enjoy this gym I tried all the others gyms and this is the one I like the price it’s great all the equipment is great i always see the staff cleaning the facilityGreat hours I recommend three people and they like it better than crunch and LA Fittnes

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Instead of bashing the homeless, you should try being an active member of your community.. rather than complain, use your black card membership and invite someone less fortunate with you to workout- maybe that interaction will provide ambition for change! 🍻 …

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Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 4.2-star.

This business has 110 reviews.

The address is: 1760 E Edinger Ave, Santa Ana, CA 92705, United States .

The contact number is +1 714-912-9450

This service is listed under Gym .

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