Planet Fitness in Santa Ana offers an affordable and spacious gym environment with a variety of equipment for different workout preferences. The gym is known for its cleanliness and friendly staff, creating a comfortable atmosphere for all members.
However, the gym has faced numerous complaints regarding customer service and billing issues. Some members have also expressed concerns about the maintenance of equipment and safety in the parking lot, which can affect the overall gym experience.
Pros:
- Affordable membership fees
- Clean and spacious gym
- Friendly and helpful staff
- Good variety of cardio machines
- Hydro massage beds and massage chairs available
- 24-hour access on weekdays
- Judgement-free environment
- Well-kept locker rooms
- Individual TV screens on machines
- Convenient location with ample parking
Cons:
- Issues with billing and cancellations
- Inconsistent maintenance of equipment
- Concerns about safety in the parking lot
Location / Contact
- Address: 1760 E Edinger Ave, Santa Ana, CA 92705, United States
- Phone:+1 714-912-9450
- Website:planetfitness.com
Rating Stats
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.2-star.
This business has 110 reviews.
The address is: 1760 E Edinger Ave, Santa Ana, CA 92705, United States .
The contact number is +1 714-912-9450
This service is listed under Gym .
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Jen Knight
3 years ago
This is a great planet fitness location. As compared to the District it is MUCH more accessible in terms of parking and getting into the gym. Machines are socially distanced, and they have classes if you are just starting out. My husband and I have the black card so we use the Total Body Enhancement machine (which they have) and generally it's availible. One morning one of the staff was out and we couldn't use it because the staff on site didn't know how to start the machine which was a bummer. Also even tho this location has a stretching area there isn't a lot of room for pilates/mat work kind of exercise, but they do have the stretching equipment so there is that. Overall a solid gym, but with those two detractors not a 5.
Melissa de Leon
3 years ago
Great gym with a wonderful atmosphere and a variety of machines to use. It's affordable in comparison to similar gyms and it's the first place I feel comfortable being in the lifting section. Have I tried it yet? No. Lol but I don't feel intimidated for when I'm ready to try it out. I highly recommend it.
Brian Perkins
3 years ago
Nice clean gym great up kept equipment better then I expected lots of room loaded with cable machines you will make gains here
Fernando Jimenez
4 years ago
Love my local gym the s Staff is great. And it's always clean.
David Aguirre
4 years ago
Great gym, but it's 60° outside and they have the AC on in men's locker room!!! WTH??? Freaking freezing in there!
Kelly Donovan
4 years ago
It's spacious and most members concentrate on working hard. The locker room attendant was angry yelling at me for no just cause months ago
Edward Quintanilla
4 years ago
This location smells like homeless people by the ab machines... not cool.. and I don’t feel safe in this area the parking lot is sketchy and lots of people loitering around the cars!
Social Butterfly
4 years ago
If I could give 0 stars I would. First time here 4 treadmills don’t work at all and the one I finally found available shakes really bad.They are absolutely dirty and employees seem to not care at all. Never coming back!
Henry Rios
4 years ago
Unfortunately this facility receives my lowest rating. The whole facility needs management efficiency, weights machines are beat up or just plane broken! Their's random people hanging out by the parking lot. For a women perspective that feels unsafe for random people just hanging out by the parking lot! Please correct that or add a security to begin with. Now if you're not too busy can you replace, repair the broken/worned down machines? It's unsettling having to work out knowing that same machine could hurt you. Honestly that is one accident waiting to happen, let alone a lawsuit. 😬😳🥴
Hector Huerta
4 years ago
Good place to work out, my complaint is the parking lot. Too much homeless people stay in they're cars at night, some do drugs in front of everyone they dont care if you see them, it has become a homeless haven and I dont like it. Too much trash again because of the homeless.