Planet Fitness in Santa Ana offers an affordable and spacious gym environment with a variety of equipment for different workout preferences. The gym is known for its cleanliness and friendly staff, creating a comfortable atmosphere for all members.
However, the gym has faced numerous complaints regarding customer service and billing issues. Some members have also expressed concerns about the maintenance of equipment and safety in the parking lot, which can affect the overall gym experience.
Pros:
- Affordable membership fees
- Clean and spacious gym
- Friendly and helpful staff
- Good variety of cardio machines
- Hydro massage beds and massage chairs available
- 24-hour access on weekdays
- Judgement-free environment
- Well-kept locker rooms
- Individual TV screens on machines
- Convenient location with ample parking
Cons:
- Issues with billing and cancellations
- Inconsistent maintenance of equipment
- Concerns about safety in the parking lot
Location / Contact
- Address: 1760 E Edinger Ave, Santa Ana, CA 92705, United States
- Phone:+1 714-912-9450
- Website:planetfitness.com
Rating Stats
Reviews (110)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.2-star.
This business has 110 reviews.
The address is: 1760 E Edinger Ave, Santa Ana, CA 92705, United States .
The contact number is +1 714-912-9450
This service is listed under Gym .
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Jonny Shelke
2 years ago
24 hour feature is good except for the crowd during peak hours.
Abbeygail Arellano
2 years ago
I love this gym perfect for showers when you are homeless
Haji higa
2 years ago
Both reps that where there..treated exceptionally well.Thank you for that..with me being from out town..appreciate you looking out
julie kopit
2 years ago
I just enjoy these gyms, loving the individual TV screens!! Makes the time fly......
randy benavides
2 years ago
Front desk lady named Ashley was very respectful and helpful. Appreciate the customer service.
Anza Lassen
2 years ago
Good gym, but there is always so many people.
Miguel Gutierrez
2 years ago
I love it very good customers service they are very Nice and sweet people . everything very clean .
1503on3
2 years ago
They got like about 4 stair climbing machines and 2 of them have been out of service for weeks now. These machines are one of the mostly used machines here and they cant see seem to fix it
Door Dash Google maps miles ONLY
2 years ago
Too many people hog at the machines and they dont know what their doin at a gym , homeless at the showers and very dirty during the evenings worst than any LA PF
Rose Lopez
2 years ago
Super friendly staff very clean lots of exercise equipment to choose from the hours very though it is not always 25 hours plus they dont tell you about the yearly 39 fee you have to pay the next month after you sign up