Planet Fitness in Santa Ana offers an affordable and spacious gym environment with a variety of equipment for different workout preferences. The gym is known for its cleanliness and friendly staff, creating a comfortable atmosphere for all members.

However, the gym has faced numerous complaints regarding customer service and billing issues. Some members have also expressed concerns about the maintenance of equipment and safety in the parking lot, which can affect the overall gym experience.

Pros:

  • Affordable membership fees
  • Clean and spacious gym
  • Friendly and helpful staff
  • Good variety of cardio machines
  • Hydro massage beds and massage chairs available
  • 24-hour access on weekdays
  • Judgement-free environment
  • Well-kept locker rooms
  • Individual TV screens on machines
  • Convenient location with ample parking

Cons:

  • Issues with billing and cancellations
  • Inconsistent maintenance of equipment
  • Concerns about safety in the parking lot

Location / Contact

Rating Stats

4.2

out of 5.0

28 reviews
5.0
19 reviews
4.0
14 reviews
3.0
40 reviews
2.0
9 reviews
1.0

Reviews (110)

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Nice location and very spread out. The restrooms are well up kept. I hope that there are more locations in the area that take after this location.

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It's a great place to work out. It has the needed equipment for a complete exercise routine. Staff is friendly and knowledgeable.

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Horrible experience with the management team at this location. I was charged over 400$ for late fees for a membership that was supposed to be closed and didn’t use for over a year due to covid. They refuse to give me a full refund they can clearly see I didn’t use the membership for over a year because I was under the impression it was closed after weeks of back and forth they decided to give me 70$ back wow horrible experience.

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This gym.is the best, clean, super clean, and big, plenty of machines. Dumbells up to 75, thats the only free weight, but I'd rather be in this clean gym then one that smells like an old sock

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The gym itself is great, except that there is too many homeless at the parking lot, there are people sleeping in their cars, it doesn't feel safe to leave your car unattended. Specially when it gets dark.

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We got our bikes stolen from here and we went up to the front desk to ask for the footage from the cameras but they came up with excuses saying that the cameras were pointing at the bikes and that even if they had access to the footage they would need to ask corporate or someone in charge for the footage and then after they told us that they kept saying that it took long cuz we needed to comb through it just to make sure that they have someone walking into the frame and out of the frame with the bikes and then told us that they'll send us all the footage took down our emails and never sent us anything, we also saw people who told us that they got their bikes stolen from here and the people at the front desk didn't do anything to help us out afterwards or even during the fact. Gyms clean though maybe fix a lot of the out of order stuff.

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Planet fitness has the rudest most disrespectful members on the planet. I went there this morning and will look for another fitness center. I'm canceling my membership with planet fitness. Their members and management simply does not care about their members. We are all paying members and should all be given fair access to free weights. I was there this morning and a member had 5 sets of weights out around his bench so not one other member could use those weights. You can only workout with one set at a time. Planet fitness says they have a policy in regards to this but no one adheres to this policy. I am done with planet fitness and it's intimidating rude members.

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Pretty clean and great for late night workouts. The front desk attendant Jesse is always helpful and kind! His customer service is awesome and makes coming to the gym enjoyable.

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I got day pass for free via planet fitness. Com. Lots of cardo machines decent space friendly staff

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I always enjoy getting in a good work out 3 to 4 times a week. The machines are new and clean, the staff has always been welcoming. There are plenty of cardio machines, cleaning stations and accommodating bathrooms. Did I mention massage chairs? Yeah it is worth the money to get a gym pass. So stop making excuses and make it happen!

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Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 4.2-star.

This business has 110 reviews.

The address is: 1760 E Edinger Ave, Santa Ana, CA 92705, United States .

The contact number is +1 714-912-9450

This service is listed under Gym .

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