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Elevate Fitness Dewitt offers a comprehensive fitness experience with a wide range of amenities and a vibrant community of fitness enthusiasts. Located at 5791 Widewaters Pkwy, Syracuse, NY, this gym is open daily with extensive hours, providing flexibility for all schedules. Members rave about the knowledgeable and encouraging trainers, the variety of classes, and the clean, well-maintained facilities.

However, some users have reported issues with the sauna and pool policies, and others have experienced difficulties with the customer service and billing procedures. These concerns bring attention to a need for better management practices. Overall, Elevate Fitness Dewitt remains a solid choice for those looking for a well-rounded fitness center.

Pros:

  • Wide range of fitness classes.
  • Knowledgeable and friendly trainers.
  • Clean and well-maintained facilities.
  • Extensive equipment and free weights.
  • Welcoming community and atmosphere.
  • Flexible hours of operation.
  • Personal training services are available.
  • Sauna, pool, and racquetball courts.
  • Frequent updates and equipment upgrades.
  • Ample parking space.

Cons:

  • Issues with sauna maintenance.
  • Problems with customer service and billing.
  • Pool access policy can be confusing.

Location / Contact

Rating Stats

4.3

out of 5.0

16 reviews
5.0
5 reviews
4.0
2 reviews
3.0
8 reviews
2.0
39 reviews
1.0

Reviews (70)

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I was given the opportunity of a free fitness consultation. Austin F., answered the call. He is professional by heart. He showed me numerous workouts & techniques that I hadn’t tried in my whole fitness journey. It’s clear to me that Austin loves serving others and takes his work seriously. If you’re new or a veteran on your fitness journey, Austin F., is the man to call.

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You can fine everything thing to make exercise and keep your body healthy

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Very clean locker room & showers. Helpful staff. Lots of cardio machines

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Clean, well managed/maintained, Clean, both variety and number of stations/machines is great, long hours, lots of free parking

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My daughter received swimming lessons from Ivana. Ivana did a great job teaching my daughter not only how to swim, but to enjoy herself while in the pool.Ivana showed great patience with teaching, and made the classes fun.Would highly recommend Elevate Fitness. If you are interested in swimming lessons I highly recommend Ivana.Thank You

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Two stars for the variety and overall well maintained equipment.Three stars off for the staff and disorganization. 1. During the course of one visit it was clear communication is a huge issue because the front desk was completely in the dark about the promo and scheduled activities designed to draw in new members.2. Trainers on the floor turned a blind eye to patrons abusing the equipment (slamming weight stacks on the cables, letting machines free fall) and doing dangerous workouts that were a liability suit waiting to happen (older patron in their 70s kneeling on top of a balance ball while doing cable tricep extensions).3. Came to the front desk to troubleshoot the sign in and schedule app. No staff could be found for 15 minutes. Asked the bartender (a bar in a gym ... Yeah) and she couldn't find anyone. Gave up and left. No obvious security at the front desk, computers left unlocked, could have walked off with my choice of gear or personal info on their members.

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Unfortunately the gym will not commit to fixing the sauna. Every month its down for some reason. They always say someone poured water , or something else up like a part is on order like its a space shuttle. Good spot for lifting weights. They also have a bar. It always has alcohol stocked. Maybe they should stock sauna parts.

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Place is going downhill fast in my opinion, I am a current member but already starting my search for a new gym. Everytime I have come as of recently the place smells like mildew, the sauna is my favorite aspect of the place but that's got a big hole in the side exposing air into it which is cooling it down and it's all stained and dirty in there, floors are always dirty and the wooden boards are literally coming apart. My number one complaint really is just that the cleanliness of this place and general maintenance is not up to par, so if you don't mind a place like that, then hey everything else is great otherwise!

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Elevate is my primary gym. I'm no gym rat, and I use the gym as a way to relax a couple times a week. Compared to some of the gym memberships I've had in the past, Elevate could do a little better. The one biggest gripe I have is with their pool policy. You have to reserve it on an app, and you aren't allowed to use it without reservation, even if no one else is in the pool. At a gym I had in the past, I enjoyed the environment so much I went 5+ days a week because I loved the energy and feel that it had. Elevate just doesn't have the vibe I'm looking for. With all that being said, if you're not going to use the pool, this may be a great gym for you. The equipment is good, there's plenty of variety, and they seem to keep everything clean and sanitized.

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Have been coming here for years even when it was the old golds gym. Elevate Owner did a fantastic job. Welcoming staff always greet you with a smile, Well kept machines and locker rooms are very clean. Other Gym goers are respectful as well. overall very good environment! Highly recommend

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Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 4.3-star.

This business has 70 reviews.

The address is: 5791 Widewaters Pkwy, Syracuse, NY 13214, United States .

The contact number is +1 315-446-0376

This service is listed under Fitness Center .

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