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Elevate Fitness Dewitt offers a comprehensive fitness experience with a wide range of amenities and a vibrant community of fitness enthusiasts. Located at 5791 Widewaters Pkwy, Syracuse, NY, this gym is open daily with extensive hours, providing flexibility for all schedules. Members rave about the knowledgeable and encouraging trainers, the variety of classes, and the clean, well-maintained facilities.

However, some users have reported issues with the sauna and pool policies, and others have experienced difficulties with the customer service and billing procedures. These concerns bring attention to a need for better management practices. Overall, Elevate Fitness Dewitt remains a solid choice for those looking for a well-rounded fitness center.

Pros:

  • Wide range of fitness classes.
  • Knowledgeable and friendly trainers.
  • Clean and well-maintained facilities.
  • Extensive equipment and free weights.
  • Welcoming community and atmosphere.
  • Flexible hours of operation.
  • Personal training services are available.
  • Sauna, pool, and racquetball courts.
  • Frequent updates and equipment upgrades.
  • Ample parking space.

Cons:

  • Issues with sauna maintenance.
  • Problems with customer service and billing.
  • Pool access policy can be confusing.

Location / Contact

Rating Stats

4.3

out of 5.0

16 reviews
5.0
5 reviews
4.0
2 reviews
3.0
8 reviews
2.0
39 reviews
1.0

Reviews (70)

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The recent remodel for the weights was huge and to be expected of a modern gym. Once the wifi is upgraded I will change my rating. Currently the wifi is impossible to use during most gym hours and most 4g phones will have a bad connection here.

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Elevate is an amazing gym where you will find the most dedicated and energetic coaches! I owe a huge debt of gratitude to David Cruz, Ariel Palone, Jeffrey Nappa and Darcy Dibiase for helping me get closer to my fitness goals. I am having so much fun getting healthier!

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I would recommend staying clear of this gym If you are planning on using your Silver Sneakers benefits. I spoke to Tia on the phone to set up an appointment and was clear that I had Silver Sneakers. When we arrived she kept us waiting ten minutes (no apology) and then she proceeded to take our Silver Sneakers membership cards and shove waivers at us. She was in the process of creating our membership cards before ever explaining the program or their facilities. So, it turns out that Silver Sneakers people can ONLY attend 4 class per week that are designated as Silver Sneakers. If you want to attend any other classes you have to pay $7 per class. AND, you may not use the pool! If you want access to the pool you have to get a full membership at $29.99 per month. This visit was a colossal waste of time (Tia could have gone over some of the specifics over the phone with me and I could have avoided driving out there). The whole visit felt very condescending and disorganized so am crossing them off my list (and notifying Silver Sneakers about their attitude and services).

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Staff are very friendly, facilities are comprehensive, but weight areas are sorely lacking. If you're coming here for racquetball or tennis, look no further! But you're interested in their pool and weight training area, I would suggest continuing your search. I've seen older facilities with less rusty and dilapidated machines in their weight area than Elevate has. I've already gotten some rudeness from some of the other members in my time here.If this review was helpful, please consider a thumbs up. It would be greatly-appreciated!

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I've always been pleased with the fitness center over the years. I was mildly disappointed when the track was taken out, as walking was part of my routine. But I understood that things and needs change and I keep an open mind. I adapt.Well,I must say, I enjoy the treadmill and they've done a beautiful job with the remodelling!

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I went in this evening to sign up for a membership. The front desk staff was extremely nice, but then I was referred to someone to help with my membership that snapped at me for coming in at the end of her work week when she was about to leave. I also had to ask her multiple times to give me back my gift certificate so that I could leave. I am shocked that I was treated this way since I've heard great things about Elevate from other people and I was a Gold's member for years.

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This gyms tier 1 membership is a great value. Giant space, not crowded even when it’s busy, good sauna and clean locker rooms. The only thing I wish this gym had is bumper plates and better music.

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Elevate Gym in Dewitt provides a consistently positive experience.The facilities are constantly being updated (new equipment, new floors, fresh paint).The staff is wonderful. Many of these people have been with Elevate for decades, and are dedicated to teaching and training.And my husband and I have many wonderful gym rat buddies at Elevate.A great place.

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I love Elevate Fitness and love the classes and the trainers really care about everyone that comes to exercise. The people that come to gym or classes there that you exercise with always give you welcome and all of them are super friendly that you will always see smile on their face. Trainers are very good at motivating the customers and getting us excited about working out. Specially when they work out with you give you energy and push that you need. 😀 The classes are awesome there are for beginners and extreme exercises. Don't be shy to try it out.

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This once Gold's gym location is now under new ownership and boy have they upped the level of quality. This place is super clean and quiet. Everyone from the staff to other members are nice and helpful.

No reviews yet

Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 4.3-star.

This business has 70 reviews.

The address is: 5791 Widewaters Pkwy, Syracuse, NY 13214, United States .

The contact number is +1 315-446-0376

This service is listed under Fitness Center .

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