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Located within Janss Marketplace, Gold's Gym in Thousand Oaks, CA, offers an extensive selection of fitness equipment and amenities. The gym features newly remodeled areas, an indoor pool, and a cardio cinema, providing members with diverse workout options. Friendly staff and knowledgeable trainers enhance the gym experience, making workouts enjoyable and effective. However, the gym has faced criticism regarding its cleanliness, equipment maintenance, and customer service.

Despite its impressive features, some members have reported issues with overflowing trash cans, broken machines, and a lack of hot water. High-pressure sales tactics and difficulties in canceling memberships have also been noted. Overall, Gold's Gym provides a broad range of services but may fall short of expectations in some areas.

Pros:

  • Newly remodeled areas.
  • Extensive selection of fitness equipment.
  • Indoor pool and cardio cinema.
  • Knowledgeable and friendly trainers.
  • Good vibe with high energy.
  • Ample parking available.
  • Helpful front desk staff.
  • Clean workout environment.
  • Variety of fitness classes offered.

Cons:

  • Issues with cleanliness and maintenance.
  • High-pressure sales tactics.
  • Difficulties in canceling memberships.

Location / Contact

Rating Stats

3.0

out of 5.0

56 reviews
5.0
17 reviews
4.0
8 reviews
3.0
10 reviews
2.0
29 reviews
1.0

Reviews (120)

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Boring, loud, ugly. I hate going here.I once asked during their party event of the grand reopening about where the food was coming from and they said Buca but what I was really asking where do I get the food. That shows how deaf the employees are.The only good thing about it is the pool and thats it.

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I regret joining this place. The staff, except for the friendly gentleman with curly hair at the front desk, were quite rude and seemed to lack proper training. The women's area had overflowing trash cans, and the new lockers were unclean. It appears their focus is primarily on sales; after signing up, the treatment I received was as if they were doing me a favor, often speaking with an air of arrogance. This establishment seems to prioritize revenue over quality service. I would advise others to stay away.

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I’ve been to this gym years ago and now with the new renovations, looks amazing! Atmosphere and energy is upbeat!

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Terrible hours and business practices, better off saving money and driving to a different gym (yes even with expensive gas prices). They’ll also try to scam you into getting a monthly membership and brag about how they have “the best” equipment. (This was even before the renovations). I’ve been going here and gotta say I keep finding myself being disappointed, they tricked my friend into paying for a month subscription when he only wanted to redeem a free few days coupon. They also charged full price when they were doing renovations when 80% of the gym was closed off. They just want your money! Don’t fall for their “amenities”, they’re behind more paywalls.

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Obviously everyone knows the sales people are going to lie to you but lying about very important stuff is a legal battle you're gonna lose especially since there's evidence. Don't go here. It's just a judgemental nightclub that tries to scam you. You pay extra for towels that are small and cheaply made, it's always crowded, showers dirty, some people shower with the curtains open and that's really uncomfortable. You get assaulted by people in gross ways every visit too. Staff are rude except the sweet boy at the front in the AM. He is cool and awkward but I prefer that over a mean grumpy person who makes fun of people. Which is most of the staff.

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One of the Best Gym in town also the front desk the twins brother both are very professional and very friendly 💪 …

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Andrew (Andy) Zavala and team disappointed me so I went elsewhere.

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Music so unbearably loud you can’t possibly cover it up through your headphones. Employees and management refuse to listen to everyone’s complaints and reviews

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Dennis Lovett, the master of master trainers helped me gain almost 9 lbs of lean muscle is one month! He is the most knowledgable, insightful, thoughtful, and delightful fitness instructor I've ever had. He created perfectly individualized journey that is surpassing my fitness goals; he both challenges me and keeps me laughing each session. The man is one-of-a-kind. And because he rules, his kingdom shines. This gym is FIRE.

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This is by far the worst gym to go to in the Thousand Oaks. It’s a filthy gym, I always go and it doesn’t seem to get enough cleaning and the people in the front desk definitely get upset over any negative criticism. It’s definitely not a golds gym to be excited about.

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Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 3.0-star.

This business has 120 reviews.

The address is: 197 N Moorpark Rd, Thousand Oaks, CA 91360, United States .

The contact number is +1 805-496-9331

This service is listed under Gym .

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