Planet Fitness in Tyler, TX is a gym that prides itself on being a 'judgment-free zone' with a welcoming atmosphere for everyone, from fitness beginners to seasoned athletes. Open 24/7, it offers numerous amenities such as a variety of exercise machines, tanning, hydrotherapy massage beds, and personal training sessions. The gym is known for its friendly and supportive staff who help maintain a clean environment, though some reviews have highlighted issues with staff behavior and cleanliness in showers. Overall, it’s a good option for those seeking an affordable and inclusive gym. Located at 2747 E 5th St, Tyler, TX, Planet Fitness further stands out with its extensive operating hours and commitment to customer service, although there have been a few concerns regarding equipment maintenance and billing issues. Members appreciate the accessibility and variety of equipment, specifically noting the spacious layout that prevents overcrowding. Despite some negative experiences with specific staff members and instances of poor customer service, most feedback indicates a positive and motivating workout environment, making it a solid choice for fitness enthusiasts in the area.
Pros:
- Open 24/7.
- Affordable membership fees.
- Friendly and helpful staff.
- Clean and well-maintained facilities.
- Variety of equipment available.
- Judgment-free zone.
- Hydrotherapy massage beds and tanning available.
- Personal training sessions offered.
- Spacious layout, preventing overcrowding.
- Suitable for all fitness levels.
Cons:
- Issues with customer service, particularly specific staff members.
- Maintenance and cleanliness of showers needs improvement.
- Billing and membership cancellation complications.
Location / Contact
- Address: 2747 E 5th St, Tyler, TX 75701, United States
- Phone:+1 903-771-0103
- Website:planetfitness.com
Rating Stats
Reviews (120)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.5-star.
This business has 120 reviews.
The address is: 2747 E 5th St, Tyler, TX 75701, United States .
The contact number is +1 903-771-0103
This service is listed under Gym .
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Rose OWilliamson
10 months ago
Clean safe environment to work out.
Joe Hamby
10 months ago
All of the employees are very professional, and will help you understand and exercise on each and every machine, which is so very important for those of us who are just beginning.
Collene Harris
11 months ago
Great Gym! Friendly staff! Well equipped!
Don Hervig
11 months ago
Planet Fitness folks are great to work with and they keep the place so clean! Thanks
Matt Oldham
11 months ago
Staff is always friendly and courteous. The facility is always clean. It is a judgment free zone.
Russell Pickett
1 year ago
It is the same as the last time I reviewed it.
Anthony white
1 year ago
Men’s restroom always out of service… one stall is not enough!!!
Richard Moore
1 year ago
I'm in Las vegas. You guys didn't offer eye protection for the tanning. It's the second photo.
THE ONE (BIG DADDY)
1 year ago
Great people, everyone seems to mind their own buissness and there isnt a lot of junk going on around here. The staff I have met so far have been great. This is a place where you can feel safe and welcomed no matter if you are straight out of a high class gym class or if youve never touched a weight in your life. This place is honestly the happiest place I have ever been.
Ellie Gomez
1 year ago
Lovely staff and always clean. The assistant manager deserves a raise!